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User interface updates and move to new survey editor

During the past couple of weeks we have made some user interface changes. 1. Move to new Survey editor and removal of old editor Survey editor now defaults to our new drag and drop survey editor that has been available in beta for a couple of months. The old editor is still available through the […]

Dropdown and multiple selection dropdown and automation updates

We have recently released some new improvements and features to Trustmary. 1. Dropdown and multiple selection dropdown You can now use dropdown and multiple selection dropdown questions while gathering feedback with Trustmary. 2. Automation updates We have clarified automation steps for sending reminders and separated wait for answer and send reminder steps. Send reminder send […]

Star ratings, survey folders and other updates

We have recently released some new improvements and features to Trustmary. 1. Star ratings on surveys Now you can also gather star ratings on surveys, if you prefer it over NPS or CSAT or other metrics. (Star ratings are not yet available to be used in popups and inpage review widgets, but will be added […]

Email templates, scheduled survey closing and automation updates

We have released multiple improvements to Trustmary during the past week. 1. Email templates We have added automation templates and templates tabs to the messages section of Trustmary. Through these sections you can create Templates that you can reuse when sending surveys to your customers with email. Templates will be displayed in the “Message template” […]