Feedback software for automating your customer feedback process

Get Customer Feedback

  • Measure NPS, CSAT, and more.
  • Turn positive feedback into reviews.
  • Improve customer experience and tap into customer-led growth.
  • Get started for free, no strings attached.

Why you should collect feedback with Trustmary

With Trustmary, you don’t just create branded feedback surveys and get reports of the results.

You also utilize the positive feedback as social proof on your website.

With this process, you are able to…

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Know your customers

Gather feedback to learn which customers need extra care and which ones are willing to recommend you.

Improve your business

Take action based on customer insights, establish better client relationships, and make even better customer experiences.

Get more customers

Turn positive feedback into testimonials and use them on your website to build trust with new customers.

Do all this with the help of Trustmary’s feedback software!

Start collecting feedback

The best feedback survey software

Trustmary is your all-in-one solution to gathering customer feedback and turning it into a powerful marketing tactic.

Save hours of your time each day with the automated feedback process.

Question types to fit your needs

We offer fully customizable feedback forms with a straightforward drag-and-drop builder that can be customized according to your brand colors. Types of questions included:

  • Text field and area
  • Contact information fields
  • Dropdown, checkbox and radio buttons
  • NPS, CSAT, CES, Star rating
  • Video feedback
  • Text testimonials
  • Video testimonials
  • Many more

Integrations with other daily tools

We integrate seamlessly with CRMs, Marketing Automation Systems and Content Management Systems.

  • Zapier
  • WordPress
  • Pipedrive
  • Hubspot
  • Squarespace
  • Wix
  • Webflow
  • And many more

Distribution of feedback forms

Trustmary offers many ways to distribute feedback forms from email automation to QR codes.

  • Email
  • Website popups
  • QR Code
  • SMS (only in EU/EEA)
  • Embeds in website
customer success team

Support available for all your questions

As a small and agile company, we value your feedback and are able to react to it swiftly. We also offer help with all your questions, regardless of how big or small they might be.

Feedback from our customers

Start gathering feedback from your customers today!

FAQ

Trustmary’s pricing depends on how much you use it. You can get started for free and get a limited number of responses to your surveys. The limit is reset each month. The free version might be enough for a small business with only a few customers, but an effective feedback strategy might require an upgraded plan. View pricing to learn more about the different plans.

Yes. You can customize all the questions, colors, and fonts of the feedback forms and add your logo.

Yes, you can create various rules and conditions for the surveys. In fact, many of our templates already include conditional branching. Those who give you a low NPS score, for example, can give you open constructive feedback, and those who rate you well are asked to leave testimonials.

You can distribute the feedback form with a link, email, SMS, QR code, or email signature to your customers. We also offer extensive automation for collecting feedback from your customers.

Yes, it definitely is. You can integrate our system with your CRM or Marketing Automation System natively to HubSpot and Pipedrive, use Zapier for +3,000 other systems, and automate your customer feedback collection process with Trustmary automation features. Our team is happy to help you with setting up the suitable automation.

With Trustmary, you can create all kinds of surveys. The tool includes various question types, conditional logic, and even the possibility to translate the surveys.

However, the survey tool is best suited for customer and employee satisfaction surveys, such as NPS and CSAT. Additionally, you can collect reviews in text and video form. Forget Google Forms, and start using Trustmary to measure customer satisfaction and collect reviews.



Trustmary

Trustmary is the most effective way to convert more sales by improving digital trust.