Tool for home improvement companies
Build trust and grow your business with feedback and reviews
Capture potential customer’s interest at the first glance, win their trust with authentic reviews, and exceed customer expectations through deeper customer understanding. Automate it with Trustmary while you keep doing what you do best.
Book a demo Try Trustmary for free
- Manage customer experience with feedback
- Improve your reputation in search engines and AI search
- Build trust on your website and other marketing channels with reviews
Build online reputation and learn more about your customers
Personal recommendations have always been the most important customer acquisition channel for home improvement companies.
Today, recommendations spread in online spaces as reviews, testimonials, and discussions.
Companies need to adapt to the change and build stronger trust and reputation online.
Stand out with great customer experience
- Customers have an overwhelming number of options and an easy way to find them online.
- Differentiating yourself from competition is harder than ever.
Solution: Provide exceptional customer experience and showcase it to the world through customer reviews.
Exceed expectations and prevent bad reputation
- Even the smallest details, like delays in the project, can lead to a badly perceived customer experience.
- Bad experiences spread fast and wide as negative word-of-mouth.
Solution: Catch feedback continuously and automatically, learn from feedback, and ensure good customer experience.
Win trust at the first glance
- Today’s customers look for information in Google search, social media, websites, discussion forums, and AI tools.
- Trust is built from the very first encounter. Make sure you provide proof from the first moments.
Solution: Manage your online reputation and build trust in search engines, AI search, and your website with star ratings and reviews.
Book a free meeting with us to learn how we could help your business.
Alternatively, explore the tool by yourself for free.
Here’s what others say about Trustmary
Customer satisfaction leads to revenue
Customer experience is not just a gimmick to make you invest in new tools.
It’s an integral part of a successful business.
91%
of disappointed customers never return.
They also spread negative word-of-mouth, preventing a new potential customer from trusting you.
Only 8%
of customers in the construction industry have their expectations fulfilled.
There is tremendous potential for improving this number.
25%
That’s how much more profitable satisfied customers are.
People are ready to spend more money for a premium customer experience.
If you manage to crack the code, you can have more customers, better customer lifetime value, and more profitable customer relationships.
Ready to begin this journey?
Review ROI Calculator
Estimate the extra revenue you unlock when you add reviews to your website and automate collection with Trustmary.
How Trustmary helps your business
Manage customer experience
Learn what your customers think about your business with a continuous feedback process, and keep customers satisfied.
Improve your reputation
Let your happy customers advocate for you. Ask for their public testimonials and reviews that demonstrate your trustworthiness.
Attract new customers
We help you use recommendations and reviews to attract more customers and increase the effectiveness of your website.
Automatic feedback and review process
What are the concrete steps that take you to these goals?
- Collect feedback with 3-in-1 survey.
- Get reviews from customers.
- Use the reviews in marketing to build trust.
- Attract more customers and earn recommendations with a great customer experience.
See how other home improvement companies
succeed with Trustmary
We have helped several roofing, renovation, construction, HVAC, and painting companies
to measure customer experience, improve their online reputation, and get more customers from their website.
Case Kattotutka: Over 60% Increase in Contact Requests
Elega: 14% More Leads with Longer Reviews
Hohdepinnoitus: Customer Insight at the Heart of Growth
Oivatek: 127 Reviews in Six Months, 75% Survey Completion Rate
Balkonser: Turning NPS Data to Better Decisions and Growth
Automate and integrate
Trustmary seamlessly integrates with your other daily tools, and creates automation flows that make your work easier.
Shall we begin?
You can start getting reviews in 5 minutes from now.
But if you still need more time to think, we are happy to tell you more.
Frequently asked questions
Some common problems in the construction and renovation industry:
- Not knowing if customers are happy or not.
- Not knowing how to keep customers happy.
- Not having a convincing reputation that attracts new customers.
- Lack of positive customer reviews.
- Lack of focus on digital marketing and website as a customer acquisition channel.
- General distrust in the industry due to customers’ previous bad experiences.
Trustmary can help you solve these problems, leading to a better understanding of customer satisfaction, getting more recommendations, building up your online reputation, and attracting more customers.
We offer you a software tool that helps you:
- Conduct 3-in-1 surveys that measure customer satisfaction, collect feedback, and get reviews from your customers.
- Add reviews to your website and social media.
- Automate this process and make it precise with CRM or ERP integrations.
- You will get 2-4 times more reviews than by collecting them by hand.
- On average, Trustmary users get 20% more customers through their website.
- Reduce manual work associated with feedback collection.
Through Zapier and Make integrations, Trustmary can be connected with thousands of software tools.
CRM or ERP system integrations allow better and more precise automation flows.
Communications app integrations enable you to share customer feedback with your team.
Ask about integrations from our team. Book a meeting.
Trustmary pricing is based on your usage. Depending on how many feedback responses you need to collect and how many views you need for your reviews, we can craft a suitable plan for your needs.
We have shared the current pricing info on our website.
Tips on Staying Booked and Busy
We know how tough it is to keep your calendar full of jobs on a regular basis. Read our best practices for different industries on getting customers without spending hundreds on paid ads.
Plumbing Computer Software: Automate and Simplify Operations
Digital Marketing for Construction Companies: What Actually Works
Local Marketing for Plumbers: Without Any Buzzwords
Reviews and Feedback in Home Improvement Companies: Survey Results and Insights
How to Grow Your HVAC Business Through Customer Experience
Bad roofer reviews: How to React
Already collecting reviews with another tool?
Trustmary’s founders and many employees have either worked in or have been very closely associated with the home renovation and construction industries before joining Trustmary.
Compare your current review tool with Trustmary’s superior feedback and review flow.
