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Our clients have gained significant benefits from using reviews on their websites, which can be seen from the results of our A/B tests.
Trustmary helps you to
The testing feature has so far been part of our BETA program, which clients could sign up for voluntarily.
In the program, we use A/B testing to determine which Trustmary’s widgets get the best results on your website.
Kitchen remodeling company Elega decided to test out which reviews generate the best results on the website: shorter or longer ones.
They found that visitors who saw longer reviews were more likely to convert to leads than visitors who saw shorter reviews.
A/B testing is a method for comparing two versions of one web page and seeing which one results in more conversions, like sales or leads.
The website traffic is divided evenly between the two versions. Next, the amount of conversion on each site is tracked. This way we can decide if one page works better than the other.
Conversions can be e.g.
Conversions are most often measured by clicks or form submissions.
Finally, we get a conversion rate that tells how large of a percentage of the visitors completed the desired conversion event.
For Elega, the measured conversion event was form submission. In the form, the visitor expressed an interest in a kitchen renovation.
Elega wanted to learn whether the length of customer reviews affects lead generation efficiency.
Their website included three lead generation forms: one for participating in a lottery, one for booking a consultation meeting, and one for requesting a quote.
The test measured which website variation led to more form submissions. The two website versions had different testimonial carousel widgets.
One carousel highlighted shorter reviews, and the other displayed longer reviews.
Out of visitors who saw shorter reviews, 2.8% submitted one of the forms.
In the case of visitors who saw longer reviews, the conversion rate was 3.2%.
In conclusion, longer reviews helped generate 14% more leads than shorter reviews.
Simply by showcasing longer reviews, Elega could get for example
Trustmary can help you get longer reviews for your business. Learn how to get them by collecting reviews automatically through your CRM.
With A/B testing, Elega learned that longer reviews generate more potential customers than shorter reviews.
Do you want to know how Trustmary could help your business?
If you already are using Trustmary, reach out to your contact person, and let’s get tests rolling for your site!
If you are not our client, book a meeting with our specialists, and we’ll find the best solution for you.