Why Trustmary?

Trustmary is the best and easiest feedback and review tool for service businesses that want to grow with customer experience.

Real people, real results – across the world.

A few words from our customers

Trustmary helps businesses in over 80 countries to build trust and improve customer experience.

Here’s what they say about us:

Read more references

Success stories from around the world

Service-oriented businesses in traditional industries are becoming more aware of
measuring, managing, and showcasing customer experience. We help them do it.

Here are some great companies we have helped; maybe you could be the next?

Read more case studies

Construction Professional services Travel and tourism B2C Agency SaaS Recruiting Online services
Case Kattotutka: Over 60% Increase in Contact Requests
14/09/2022

Case Kattotutka: Over 60% Increase in Contact Requests

Hohdepinnoitus: Customer Insight at the Heart of Growth
13/02/2025

Hohdepinnoitus: Customer Insight at the Heart of Growth

Our manifesto: Trust and transparency

We want to restore trust between companies and customers by making customer experience visible to all.

Our manifesto reflects this goal:

manifesto

Trustmary Method

Most feedback tools stop at collecting and perhaps analyzing feedback. We provide the tools to make customer feedback your best marketing asset.

 

How to collect and showcase reviews – process explained in 2 minutes
  • Collect feedback and reviews automatically.
  • Analyze feedback to uncover insights.
  • Add reviews to website and social media to build trust.
  • We help you along the way.

That’s not all – we created a 3-in-1 survey that provides you with:

  • Measurable customer data
  • Open customer feedback
  • Reviews and testimonials from customers

All this can be gathered with just one short survey – automatically.

Learn more about Trustmary Method

About us

Trustmary helps businesses all around the world, but our headquarters are located in a town in Central Finland.

Our team of around 20 professionals helps businesses achieve not just what they think they want, but also what they need – whether they know it or not.

Founded: 2016
CEO: Johannes Karjula
Headcount: 20
HQ location: Jyväskylä, Finland

Read more about us

Security and privacy

Your and your customers’ privacy is a top priority. As a European company, we follow GDPR and provide a high level of privacy and security in our app.

We laid out some of the frequently asked questions about privacy and security for you:

Learn more about privacy and security

Everything you need for customer feedback

Collect, analyze, and showcase customer feedback. Everything you need on one simple platform.

Up to 4 times more responses

Get feedback and reviews with 3-in-1 surveys

Measure customer satisfaction, get open feedback, and collect reviews at the same time with one branded survey.

Collect feedback and reviews

Improve your business using feedback

Analyze feedback and reviews to get valuable insights

Turn customer feedback and online reviews into actionable insights with AI-powered analysis and reporting tools.

Get customer insights

Build trust with reviews

Add reviews to website, search engines and more

Share reviews in all channels. Add reviews to website, share them on social media, and build reputation in search engines and AI tools.

Showcase reviews

Try the automated system to collect, analyze, and showcase customer feedback.

Book a demo