Why Trustmary?
Trustmary is the best and easiest feedback and review tool for service businesses that want to grow with customer experience.
Real people, real results – across the world.
Our manifesto: Trust and transparency
We want to restore trust between companies and customers by making customer experience visible to all.
Our manifesto reflects this goal:

A few words from our customers
Trustmary helps businesses in over 80 countries to build trust and improve customer experience.
Here’s what they say about us:
Success stories from around the world
Service-oriented businesses in traditional industries are becoming more aware of
measuring, managing, and showcasing customer experience. We help them do it.
Here are some great companies we have helped; maybe you could be the next?
Case Kattotutka: Over 60% Increase in Contact Requests
Hohdepinnoitus: Customer Insight at the Heart of Growth
Balkonser: Turning NPS Data to Better Decisions and Growth
Oivatek: 127 Reviews in Six Months, 75% Survey Completion Rate
Case EasyStart: Growth with Customer Reviews
Experiences of Trustmary – Office Recycling
Kaisanet: Increase trust with reviews
Potters Resorts Collects 37% More Reviews with Trustmary
Vanajanlinna: €40,000 Worth of Contact Requests from Website in 2 Months
Jalonom: The Power of Feedback Surprised The Family Business
Pesurivuokraus.fi – Automating the collection of customer feedback and reviews
Jeda Logistics: 69 Testimonials, 19 Google Reviews in 3 Months
Hundreds of Customer Feedback = More Sales
Balanced Growth Boutique: Improving Google Profile and Website with Reviews
Case Wannado: Feedback Tripled with Trustmary and CRM
Vainu: Better Feedback Leads to More Sales
Clevenio: “New Company Needs Testimonials”
Localboss: More Signups with Review Widgets
Seidat: Customer Feedback Shared with the Whole Company
Sellai Oy: Improving the Product and Acquiring More Customers with Reviews
Case aTalent Recruiting – Each individual’s work becomes visible with Trustmary
Eezy Personnel: NPS Grew from 46 to 70
Eilakaisla’s most important measure of quality is customer satisfaction
TueTiimiä: Digitalized Word of Mouth Enabled Growth – Support for Children, Youth, and Associations Exceeds €250,000
YouBamboo: Social Proof Builds Credibility for Online Platform
Trustmary Method
Most feedback tools stop at collecting and perhaps analyzing feedback. We provide the tools to make customer feedback your best marketing asset.
- Collect feedback and reviews automatically.
- Analyze feedback to uncover insights.
- Add reviews to website and social media to build trust.
- We help you along the way.
That’s not all – we created a 3-in-1 survey that provides you with:
- Measurable customer data
- Open customer feedback
- Reviews and testimonials from customers
All this can be gathered with just one short survey – automatically.
About us
Trustmary helps businesses all around the world, but our headquarters are located in a town in Central Finland.
Our team of around 20 professionals helps businesses achieve not just what they think they want, but also what they need – whether they know it or not.
Founded: 2016
CEO: Johannes Karjula
Headcount: 20
HQ location: Jyväskylä, Finland
Security and privacy
Your and your customers’ privacy is a top priority. As a European company, we follow GDPR and provide a high level of privacy and security in our app.
We laid out some of the frequently asked questions about privacy and security for you:
Everything you need for customer feedback
Collect, analyze, and showcase customer feedback. Everything you need on one simple platform.

Up to 4 times more responses
Get feedback and reviews with 3-in-1 surveys
Measure customer satisfaction, get open feedback, and collect reviews at the same time with one branded survey.

Improve your business using feedback
Analyze feedback and reviews to get valuable insights
Turn customer feedback and online reviews into actionable insights with AI-powered analysis and reporting tools.

Build trust with reviews
Add reviews to website, search engines and more
Share reviews in all channels. Add reviews to website, share them on social media, and build reputation in search engines and AI tools.
Try the automated system to collect, analyze, and showcase customer feedback.




