Find Your promoters with NET PROMOTER SCORE
“The one number you need to grow” is how Net Promoter Score was introduced to the world in Harvard Business Review back in 2003. And NPS has really taken on the business world after that as more and more companies use it as a key performance indicator.
Measuring NPS is easy with Trustmary’s simple and powerful platform.
A business is nothing without satisfied customers. NPS is the best tool for monitoring customer satisfaction and loyalty.
Trustmary is designed to make the feedback and review process as simple and effective as possible.
We want to make sure you save time each day while you reach maximal growth.
That’s why you can completely automate the NPS collection.
Trustmary offers many ways to distribute Net Promoter Score forms from email automations to QR codes.
We integrate seamlessly with CRMs, Marketing Automation Systems and Content Management Systems.
Our reporting enables you to create customized reports for different segments and share them as a password protected dashboards so that it is easy measure the progress in real time.
Our Customer Success -team is there to help you with any questions you might have, whether big or small.
Starting out is completely free, no strings attached. Upgrade your plan if you need more responses.
You can start measuring NPS for free. The free plan includes a set number of monthly responses. It can be enough for small companies, but if you wish to extensively collect NPS responses, we recommend a bigger plan. View pricing to learn more about different Trustmary plans.
Net Promoter Score can be measured from the whole customer base for example once every quarter or by creating automation after delivery of your product or service. Please find more info from our NPS guide.
Yes, definitely. We recommend asking one or two open-ended questions and converting them into testimonials in addition to asking only NPS.
It depends quite a lot on the industry, but you can generalize that usually, an NPS of over 50 is already very good in almost any industry. You can find more info from our article on NPS by Industry.
Trustmary is the most effective way to convert more sales by improving digital trust.