Views are a metric in Trustmary that tracks how many times a widget’s code has been loaded on your website (and in turn, how many requests are made to our servers). So, basically everytime anyone visits your site and loads the widget, one view is counted towards your limit.

If the limit is reached, the widget is simply hidden until the limit resets, and no reviews or information is lost. Once the limit resets, the widget appears again automatically.

Find more info on views from our Help Center.

Sources is the number of social media accounts connected to the platform. For example, 1 Google location or 1 Facebook Page equals 1 source.

Responses is the number responses you get to your surveys.

Requests is the number of survey emails sent from Trustmary App.

Yes, you can use Trustmary on any website!

Currently, we support automated importing from: Google, Facebook, G2, Capterra, TripAdvisor, and Yelp. You can also import from a spreadsheet or do it manually.

You can distribute them through unique URL, QR code, email, SMS (in Europe), embedded to website or app, and email signature.

On average, 22% of satisfied customers leave a review/testimonial based on our current data. Numbers vary a lot though among different customers and industries depending on how satisfied customers they have and the nature of the business.

For sure you can. We provide a template library of great-looking designs and you can easily start using them after you have added a script to your website. Adding a script to your website typically takes only a few minutes but if you don’t know how to do it, we are happy to help you personally and also provide support in our help center help.trustmary.com.