Trustmary is a tool for Customer Support Teams
Trustmary is every Customer Support team’s top tool for learning from customer insights.
It’s the best solution for collecting feedback and tracking customer satisfaction – continuously and automatically.
Are customers happy with the support we provide? Is the team keeping up with our support standards? Are we able to build trust and customer loyalty?
Customer Support has a major role in the customer experience. Support agents must know how to soothe unhappy customers and keep satisfaction high. That’s where Trustmary can help you.
Trustmary is designed to measure customer satisfaction and collect feedback continuously and automatically.
Never miss a chance to turn an unhappy customer into a satisfied customer again.
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Let Trustmary take care of it for you.
Problem: You try to help customers as well as possible, but you are not sure if you are successful. You also don’t know if your team is up to your standards.
Solution: With Trustmary, you can send feedback surveys directly after each interaction and find out if customers get what they expect.
Problem: You are constantly trying to help customers better, but not sure if you are succeeding.
Solution: Follow customer satisfaction trends with Trustmary’s reporting feature and get a chance to react to changes.
Problem: You are busy with your tasks, and you rarely have the time to send feedback surveys.
Solution: Collect feedback automatically with Trustmary and focus on being a support superhero.
Problem: You are not sure what kind of surveys to send and what questions to include in them.
Solution: Choose the dedicated template from Trustmary’s survey template library, and rest assured that it’s optimal for your use case.
Problem: Nobody notices the value of great customer support until it goes horribly wrong. You want to show the world that you are doing an excellent job.
Solution: Collect reviews from happy customers after they leave positive feedback about the support.
Trustmary offers fair pricing that is based on your software use. Never pay for something you don’t need!
Choose a suitable combination of Display and Collect features.
Import your existing reviews and display them on your website.
Essentials to make reviews matter
up to 200 monthly views
200 monthly views
1 review platform
One-off review import
All widget types
For smaller teams, more views and platforms
up to 5,000 monthly views
5,000 monthly views
Up to 3 review platforms
Automatic daily review import
Unlimited users
The best Display plan for growing companies
up to 25,000 monthly views
25,000 monthly views
Up to 10 review platforms
A/B testing
Remove Trustmary branding
For experts, loads of widget views, all the features
up to 100,000 monthly views
100,000 monthly views
Up to 25 review platforms
Priority support
Full access to all Display features