Trustmary is a tool for Customer Support Teams

Customer Support’s Guide to Trustmary

Trustmary is every Customer Support team’s top tool for learning from customer insights.

It’s the best solution for collecting feedback and tracking customer satisfaction – continuously and automatically.

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embedded reviews

What is Trustmary?

Are customers happy with the support we provide? Is the team keeping up with our support standards? Are we able to build trust and customer loyalty?

Customer Support has a major role in the customer experience. Support agents must know how to soothe unhappy customers and keep satisfaction high. That’s where Trustmary can help you.

Trustmary is designed to measure customer satisfaction and collect feedback continuously and automatically.

Never miss a chance to turn an unhappy customer into a satisfied customer again.

Get Trustmary now

The tool for automatic customer feedback

Every Support team needs an effective feedback tool to improve customer experience.

Measure customer satisfaction and spot unhappy customers. Turn them into satisfied customers and collect reviews.


NPS survey

Make sure customers are happy

Customer Support needs to make sure customers get the help they need. Trustmary offers an easy way to measure customer satisfaction right after the interaction.

  • Create surveys easily in just a few seconds
  • Choose from various customizable templates
  • Collect personal feedback for each support agent

Start getting feedback

Here’s what other customers say about Trustmary

Like what you see? This widget is created with Trustmary.

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Say goodbye to these common problems

Let Trustmary take care of it for you.

NPS survey

You don’t know if customers are happy with the support

Problem: You try to help customers as well as possible, but you are not sure if you are successful. You also don’t know if your team is up to your standards.

Solution: With Trustmary, you can send feedback surveys directly after each interaction and find out if customers get what they expect.

Collect feedback

You are not sure if you are improving or not

Problem: You are constantly trying to help customers better, but not sure if you are succeeding.

Solution: Follow customer satisfaction trends with Trustmary’s reporting feature and get a chance to react to changes.

Send feedback surveys

Collecting feedback is occasional and time-consuming

Problem: You are busy with your tasks, and you rarely have the time to send feedback surveys.

Solution: Collect feedback automatically with Trustmary and focus on being a support superhero.

more feedback responses

You don’t know what is the best survey to send

Problem: You are not sure what kind of surveys to send and what questions to include in them.

Solution: Choose the dedicated template from Trustmary’s survey template library, and rest assured that it’s optimal for your use case.

Send surveys

add reviews to your website with stylish review widgets

Nobody recognizes the hard work you do

Problem: Nobody notices the value of great customer support until it goes horribly wrong. You want to show the world that you are doing an excellent job.

Solution: Collect reviews from happy customers after they leave positive feedback about the support.

Collect feedback and reviews

Are you ready to tackle these challenges with one simple tool?

Take the first step and sign up now. You’ll thank yourself tomorrow!

Start collecting feedback

Would you like to be the next success story?

Start collecting feedback

Pricing

Trustmary offers fair pricing that is based on your software use. Never pay for something you don’t need!

Choose a suitable combination of Display and Collect features.

Trustmary Display

Import your existing reviews and display them on your website.

Solo

Essentials to make reviews matter

$

0

/month

up to 200 monthly views

Access to:

All Review widgets


200 monthly views


3rd party review import


1 review platform


Starter

For smaller teams, more views and platforms

$

16

/month

up to 5,000 monthly views

Everything in Solo, and:

5,000 monthly views


Up to 3 review platforms


Auto-import new reviews daily


Unlimited users

Popular
Business

The best Display plan for growing companies

$

49

/month

up to 25,000 monthly views

Everything in Starter, and:

25,000 monthly views


Up to 10 review platforms


A/B testing


Remove Trustmary branding

Scale

For experts, loads of widget views inlcuding all the features

$

107

/month

up to 100,000 monthly views

Everything in Business, and:

100,000 monthly views


Up to 25 review platforms


Priority support


Full access to all Display features



Trustmary

Trustmary is the most effective way to convert more sales by improving digital trust.