HTML Feedback Form or a No-Coding Option?
Teppo KallioLast edited: August 27th, 2024
Collecting feedback is essential for any business looking to improve its services or products.
There are various ways to gather this feedback, including creating your own HTML feedback form or using a no-coding option.
In this article, we’ll explore both methods, their advantages, and which might be best for your needs.
Advantages of an HTML Feedback Form
Full Customization
With an HTML feedback form, you have complete control over the design and functionality.
You can tailor every element to match your brand and specific requirements.
No Ongoing Costs
Once you’ve created your HTML feedback form, there are no recurring fees.
This can be a cost-effective solution if you have the technical skills to set it up.
Integration Flexibility
HTML feedback forms can be easily integrated into your existing website.
You can also connect them to various backend systems and databases for seamless data collection and analysis.
Disadvantages of an HTML Feedback Form
Requires Technical Skills
Creating an HTML feedback form requires knowledge of HTML, CSS, and possibly JavaScript.
This might not be feasible for those without a technical background.
Time-Consuming
Building and testing an HTML feedback form can be time-consuming.
Ensuring it works perfectly across all devices and browsers adds to the complexity.
Maintenance and Updates
You will be responsible for maintaining and updating the form.
This includes fixing any bugs, adding new features, and ensuring compatibility with new web standards.
Advantages of No-Coding Options
Easy to Use
No-coding options, such as form builders, are user-friendly.
You can create and customize feedback forms without any technical skills.
Quick Setup
These tools offer pre-built templates that can be customized in minutes.
This allows you to quickly deploy feedback forms and start collecting data.
Additional Features
Many no-coding tools come with extra features like automated email notifications, integrations with other software, and detailed analytics.
Disadvantages of No-Coding Options
Limited Customization
While these tools offer many customization options, they may not provide the same level of control as coding your own form from scratch.
Ongoing Costs
Most no-coding form builders operate on a subscription basis, which can add up over time.
Dependency on Third-Party Services
Using a third-party service means you rely on their uptime and support. Any issues on their end can affect your feedback collection process.
Popular No-Coding Form Builders
- Google Forms: Free and easy to use, suitable for basic feedback collection.
- Trustmary: Collect feedback and reviews with one simple feedback form on website.
- Typeform: Known for its interactive and engaging forms.
- SurveyMonkey: Offers advanced survey features and robust analytics.
- JotForm: Provides a wide range of templates and integration options.
Conclusion: Which Option is Best for You?
Choosing between an HTML feedback form and a no-coding option depends on your specific needs and resources.
- Go for HTML Feedback Forms if you have the technical skills and want complete control over the design and functionality of your form. This option is also cost-effective in the long run, as there are no recurring fees.
- Opt for No-Coding Options if you need a quick, easy-to-use solution with minimal setup. These tools are perfect for those who lack technical skills and want to leverage additional features like integrations and analytics.
Surveys need more than structure and beautiful design – you also need to consider survey advantages and disadvantages.
The Best No-Coding Option for Customer Feedback
If you opt for a tool that doesn’t involve any coding, Trustmary is the choice for you.
Here’s everything that you can get without a tiring development process:
- Feedback forms (NPS, CSAT, star rating, and more)
- Automatic branding for your forms
- Review collection
- Integration with your website, CRM, review sites, email tools, and more
- Automatic feedback surveys
- Insightful reporting capabilities
How much would it cost to develop all this from scratch?
Trustmary costs anything between $0 to $300 a month, depending on which features you want to be included.
That’s just a fraction of the price that a web developer would charge for a much simpler project.
FAQ
What are the main differences between HTML feedback forms and no-coding options?
HTML feedback forms require coding skills, offer full customization, and have no ongoing costs. No-coding options are user-friendly, quick to set up, and often come with additional features but may have subscription fees and limited customization.
Can I use HTML feedback forms if I don’t have coding skills?
Without coding skills, it can be challenging to create and maintain HTML feedback forms. In such cases, no-coding options are recommended as they are designed for ease of use without technical expertise.
Are there any free no-coding form builders available?
Yes, tools like Google Forms are free and offer basic functionalities for creating feedback forms. Other tools like Trustmary, Typeform and SurveyMonkey offer free tiers with limited features.
Which option is better for large-scale feedback collection?
For large-scale feedback collection, no-coding options like SurveyMonkey or Typeform are ideal due to their advanced analytics, integration capabilities, and ease of use. However, if you need extensive customization and have technical skills, an HTML feedback form can also be suitable.