20 Employee Engagement Survey Questions Examples

Employee engagement survey questions are a powerful tool for gauging the satisfaction, motivation, and overall happiness of your workforce.

They can provide insights into areas that need improvement and highlight what’s working well within your organization.

Here are 20 essential questions to consider when creating your employee engagement survey.

Job Satisfaction Questions

Questions related to job satisfaction help you predict how likely employees are to stay with the company. They are a staple in every employee engagement survey.

Negative responses to these questions are a sign for you to take action. Ask for more information from the dissatisfied employees to learn more.

1. How likely are you to recommend this company as a great place to work?

This question is called the Employee Net Promoter Score. It is a great indicator of employee satisfaction and loyalty.

The question is answered on a scale from 0 to 10. The question is great as it’s easy to measure and compare results over time.

Pro tip: Those who give a high rating on this question are quite literally saying they would recommend the company as a workplace. So why not let them?

Use Trustmary to measure eNPS and collect employee testimonials in the same survey!

2. How satisfied are you with your current role?

This question helps you identify dissatisfaction among the workforce and prevent employee churn by readjusting roles in your organization.

3. How satisfied are you with the company’s benefits and compensation?

Don’t lose your employees to a competitor by not matching their offer. Make sure that your employees are satisfied with the compensation they receive.

4. Do you feel that your work makes a meaningful impact?

People spend at least a third of their daily lives at work. It’s important for your workers’ wellbeing, mental health, and work ethic to have a sense of fulfillment at work.

If they feel that their work is pointless, they are more inclined to search for something else.

Try to ensure that everyone knows how important their work input is.

5. What can the company do to improve your work experience?

While open-ended survey questions can be more difficult to analyze, they are a valuable addition to your employee survey.

However, keep in mind that open-ended questions usually get fewer responses. It might be beneficial to ask this type of question face-to-face or in a situation separate from the lengthy survey.

Team and Management

You may have heard the saying “People quit bosses, not jobs”. I would also add that people quit bad coworkers.

A bad workplace environment is one of the most important reasons for staff turnover.

Address these issues while you still can. Get to the bottom of the issues and offer further training.

6. Do you feel valued by your team and managers?

This question reveals a great deal of interpersonal relationships.

Some people might continuously cost you money by making other employees miserable at work.

If a certain team or department keeps experiencing issues in this area, it’s a tell-tale sign of either bad management or bad relationships in general.

7. How would you rate the communication within your team?

While teams should be able to resolve problems amongst themselves, it’s best to make sure that is the case.

8. Do you receive regular and constructive feedback from your manager?

Offer your employees a possibility to share concerns about their managers, so that you can address the issues ahead of time.

9. Do you feel recognized for your contributions?

While this question is very similar to question 4, it has more to do with how employees perceive external validation.

Even if someone feels their job is important and meaningful, if others seem indifferent, they can quickly lose interest in the work or the coworkers.

10. Are you comfortable sharing your ideas and opinions at work?

Expressing thoughts is necessary for effective teamwork. Make sure that even the more quiet and introverted team members can be heard.

11. How effective is the leadership in your department?

While this is a frequently used employee engagement survey question, be careful. It can be a bit vague. What is “effective leadership”?

It’s best to allow a text field in this question so that people are able to elaborate on their response.

Work Conditions

It’s impossible to work efficiently if one doesn’t have the necessary resources or health to do so.

Take interest in your staff’s wellbeing, work-life balance, and working conditions by addressing them in regular feedback surveys.

12. Is your workload manageable?

Burnout can become costly not just for your employees, but also for you.

Make sure that your staff doesn’t get overwhelmed with tasks.

13. How well does the company support work-life balance?

Work-life balance is essential for mental and physical well-being. It boosts productivity and job satisfaction.

14. Do you have a clear understanding of your job responsibilities?

This question is especially important when someone joins the company or moves to a different position.

It might be difficult to admit when one is not up to speed with one’s responsibilities, so asking that directly is crucial.

15. Do you have the resources you need to do your job effectively?

No one knows better what your employees need than your employees themselves. Make an effort to find out if they are provided with the best resources.

16. Are there adequate opportunities for teamwork and collaboration?

This question is especially important in the work-from-home era.

However, this might be a very subjective question for each employee. While some enjoy teamwork, others are happy doing things alone.

If the responses among a team vary, it’s best to discuss and clarify why everyone feels the way they do.

Company and Culture

Identifying with the company values and belonging to the work community are important factors in employee retention.

Include a few survey questions to explore these aspects.

8. How do you feel about the company’s mission and values?

If employees feel strongly about company values, they are more likely to stay if everything else is in order. Those who don’t identify with the mission and values are more likely to look for more fulfilling roles in the future.

Additionally, this question might offer an opportunity to assess the mission and values themselves. You might gain some insights that help you adjust the mission.

You might even learn how the values are realized in the company, as perceived by your employees.

15. Do you feel a sense of belonging at work?

Feeling good in the work community is extremely important for mental health and work ethic.

From the company’s perspective, this question helps assess how well DEI principles are followed and realized in action.

Development

Professional growth and development drive most workers to better results. Stagnant situations and roles can increase employee turnover.

Employee development is also in your best interest and affects the company’s success.

Include some of these questions in the employee satisfaction surveys.

6. Are you satisfied with the opportunities for professional growth?

Professional development opportunities motivate employees and create stickiness.

If you notice that employees don’t perceive these opportunities, it’s likely that the will be looking to advance their career path in other organizations.

14. Is there a clear path for career advancement in the company?

There is a slight difference between “professional growth” and “career advancement”.

While professional growth can mean acquiring new skills and responsibilities, career advancement are associated with climbing the career ladder and receiving higher positions in the company.

It’s important to discuss career development opportunities with employees especially if your company structure differs from the typical corporate structure.

The Importance of Employee Engagement Surveys

Now we know some of the most important employee engagement surveys questions.

But why are they so important in the first place?

Employee engagement surveys are vital for understanding the dynamics of your workforce.

They offer insights into employee satisfaction, uncover areas for improvement, and help drive a positive workplace culture.

Here’s why these surveys are crucial for any organization.

1. Boost Employee Satisfaction

Employee engagement surveys help measure how satisfied employees are with their roles, responsibilities, and the overall employee experience.

This feedback is essential for identifying and addressing issues that may be affecting morale and job satisfaction.

2. Increase Productivity

Engaged employees are more productive.

Metrics like the employee net promoter score (eNPS) can provide insights into employee sentiment and productivity.

By understanding their needs and addressing their concerns, companies can create an environment that fosters motivation and high performance.

3. Improve Retention Rates

High turnover can be costly.

Measuring employee engagement through surveys provides insights into why employees might be leaving and help develop strategies to improve retention.

When employees feel heard and valued, they are more likely to stay with the company.

4. Enhance Communication

These surveys can highlight communication gaps within the organization.

Survey responses can highlight communication gaps within the organization.

By identifying areas where communication is lacking, companies can implement changes to ensure information flows more smoothly, improving collaboration and efficiency.

5. Foster a Positive Work Environment

Engagement surveys can reveal how employees perceive the company culture, helping to achieve the best employee engagement.

Understanding these perceptions allows leadership to make necessary adjustments to foster a more positive, inclusive, and supportive work environment.

6. Identify Training Needs

Employee feedback can uncover gaps in skills and knowledge.

This information is invaluable for developing targeted training programs that enhance employee capabilities and job performance.

7. Measure Leadership Effectiveness

Surveys can assess how employees view their leaders.

This feedback helps identify strengths and areas for improvement in leadership, leading to better management practices and a more cohesive team.

8. Support Strategic Decision-Making

Data from engagement surveys provide a solid foundation for making informed strategic decisions.

Whether it’s about resource allocation, policy changes, or new initiatives, having a clear understanding of employee sentiment ensures decisions are aligned with employee needs.

The Easiest Feedback Tool – Trustmary

Conducting employee surveys is much easier with the right tools.

Let me introduce you to Trustmary – the feedback tool that goes beyond feedback.

When you use Trustmary, you make sure that the feedback is not buried in the archives. You get easy-to-use visual survey reports to follow trends and an integrated testimonial request in your surveys.

Let’s take a look at why you should use Trustmary to collect feedback from employees:

1. Consolidate Employee and Customer Feedback

Companies often have to opt for separate software for employee and customer feedback, which creates costs.

Trustmary can get you both at a very affordable price. The pricing is a fraction of most enterprise feedback software tools.

2. User-Friendly Interface

Trustmary’s interface is designed to be intuitive and easy to navigate.

You don’t need any technical skills to set up and start collecting feedback.

With just a few clicks, you can create surveys, send them out, and start receiving valuable insights.

3. Seamless Integration

Trustmary integrates seamlessly with your existing tools and platforms.

Whether you’re using CRM systems, email marketing software, or social media channels, Trustmary fits right in, allowing you to gather feedback from multiple sources effortlessly.

4. Customizable Surveys

Say goodbye to generic surveys. Create surveys that match your brand and meet your specific needs.

Trustmary offers a variety of templates and customization options, so you can tailor your questions and design to fit your audience and objectives perfectly.

5. Automated Feedback Collection

Automate your feedback collection process with Trustmary.

Schedule surveys to be sent at the right times ensuring you capture feedback when it’s most relevant.

6. Real-Time Analytics

Get instant access to feedback data with Trustmary’s real-time analytics.

Monitor responses as they come in, identify trends, and make data-driven decisions quickly.

This immediate insight helps you stay agile and responsive to customer needs.

7. Multi-Channel Feedback

Reach your audience wherever they are.

Trustmary supports feedback collection through various channels, including email, QR code, SMS, web, and social media, ensuring you can connect with your customers on their preferred platforms.

8. Actionable Insights

Trustmary doesn’t just collect feedback; it helps you understand it.

With advanced analytics and reporting features, you can easily interpret the data and uncover actionable insights to improve your business operations and customer experience.

9. Collect and Showcase Testimonials

The best feature that sets Trustmary apart from competitors is its integrated testimonial collection and showcasing.

With the same survey that you use for feedback, you can identify people who would like to leave a testimonial, ask for one, and automatically showcase it on your website and social media.

10. Security and Privacy

Finally, a lot of feedback tools in the market lack the necessary compliance needed e.g. inside the EU. Not Trustmary – it is GDPR-compliant and secure!

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You can try Trustmary for free from the link below or book a meeting with us to learn more!

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