Petteri Puumala
Petteri Puumala works as a Customer Retention Manager at Trustmary. He is especially knowledgeable on integrations and automations, and has helped dozens of businesses build automatic feedback and review collection processes.
20
articles published
LinkedIn

01/07/2025
Customer Review Analysis: Basics Explained

24/03/2025
Analysis: Integrations Boost Feedback Collection by 67%

06/08/2024
Best Feedback Form Practices for Hotels (+Template)

02/08/2024
Send Surveys with Mailchimp: 2 Different Methods

25/07/2024
How Real Estate Surveys Enhance Client Satisfaction

14/07/2024
HubSpot NPS: Automate it With Trustmary

06/07/2024
Top Customer Survey Tools for Business Insights

23/06/2024
Survey Data Analysis Made Easy

13/02/2023
100+ Customer Satisfaction Survey Questions to Copy

24/06/2022
3 Templates for Customer Satisfaction Questionnaires

20/06/2022
Create A Customer Satisfaction Survey: 11 Things to Consider

10/06/2022
The Best Survey Builder for Collecting Customer Feedback

21/04/2022
7 Top Reasons Websites with Customer Reviews Outperform Others

31/03/2022
Best Practices for Customer Satisfaction Surveys - 5 steps

25/03/2022
HubSpot Video Testimonials: Automatically

20/01/2022
Net Promoter Score by Industry - NPS Industry Averages

04/12/2020
10 Best CSAT Software for Measuring Customer Satisfaction

10/02/2020