for B2B service businesses
Grow with Real Customer Feedback and Reviews
Reviews matter even in B2B. Trustmary helps you transform satisfied clients into your strongest competitive advantage with effortless feedback and review management.
Book a demo Try Trustmary for free
- Collect feedback and reviews automatically with 3-in1 surveys.
- Turn customer feedback into actionable customer insights.
- Generate strong and authentic customer testimonials.
- Improve your online reputation and visibility with reviews.
Common challenges in B2B service industry
B2B service businesses have new challenges emerging in the digital era. Are you on top of them?
Inconsistent client experience
It’s easy to lose sight of the overall experience, especially if client relationships last long and the team changes along the way. That’s where consistent customer feedback collection makes a huge difference.
Trustmary helps you:
- Measure customer satisfaction consistently across teams or projects.
- Analyze customer insights with smart tools.
- Keep feedback flowing at key touchpoints, and not just at contract end.
Not enough strong social proof
Some people believe that reviews don’t have a place in B2B. But business buyers need proof before purchase like any other buyers. And the same 5 testimonials you have used for the past 3 years won’t cut it.
How Trustmary helps:
- Automates the testimonial collection process. 3-in-1 surveys collect feedback and testimonials at one go.
- Makes it easy to embed social proof into your site and other marketing channels.
- Enhances credibility with verified and relevant reviews.
Hard to differentiate from competitors
Everyone says they’re “customer-focused,” “innovative,” or “trusted.” But buyers are numb to these claims unless you prove them.
With Trustmary, you can:
- Let your clients describe the value you bring in their own words.
- Build your online reputation with authentic reviews, not generic copy.
- Showcase stellar customer experience transparently to prospects.
Disconnected tools and manual work
Feedback is scattered across emails, survey tools, spreadsheets, and minds. It’s not clear whose responsibility it is to acquire social proof like testimonials.
How Trustmary Helps:
- Centralizes all feedback and reviews in one dashboard, where all team members can access it.
- Integrates with your CRM or helpdesk to sync feedback with customer records.
- Notifies your team automatically when feedback is received, enabling faster action.
You could solve these problems by investing just a few hours of your time.
Let us show you how we can streamline collecting, managing, and showcasing customer feedback.
Everything you need for customer feedback
Collect, analyze, and showcase customer feedback. Everything you need on one simple platform.
Up to 4 times more responses
Get feedback and reviews with 3-in-1 surveys
Measure customer satisfaction, get open feedback, and collect reviews at the same time with one branded survey.
Improve your business using feedback
Analyze feedback and reviews to get valuable insights
Turn customer feedback and online reviews into actionable insights with AI-powered analysis and reporting tools.
Build trust with reviews
Add reviews to website, search engines and more
Share reviews in all channels. Add reviews to website, share them on social media, and build reputation in search engines and AI tools.
Try the automated system to collect, analyze, and showcase customer feedback.
Automatic feedback and review process
What are the concrete steps that take you to these goals?
- Collect feedback with 3-in-1 survey.
- Get reviews from customers.
- Use the reviews in marketing to build trust.
- Attract more customers and earn recommendations with a great customer experience.
Here’s what others say about Trustmary
See how other B2B companies succeed with Trustmary
We have helped several B2B service companies to measure customer experience, improve their online reputation, and get more customers from their website.
Automate and integrate
Trustmary seamlessly integrates with your other daily tools, and creates automation flows that make your work easier.
Shall we begin?
You can start getting reviews in 5 minutes from now.
But if you still need more time to think, we are happy to tell you more.
Frequently asked questions
We offer you a software tool that helps you:
- Conduct 3-in-1 surveys that measure customer satisfaction, collect feedback, and get reviews from your customers.
- Add reviews to your website and social media.
- Automate this process and make it precise with CRM and other integrations.
- You will get 2-4 times more reviews than by collecting them by hand.
- On average, Trustmary users get 20% more customers through their website.
- Reduce manual work associated with feedback collection.
Through Zapier and Make integrations, Trustmary can be connected with thousands of software tools.
CRM or ERP system integrations allow better and more precise automation flows.
Communications app integrations enable you to share customer feedback with your team.
Ask about integrations from our team. Book a meeting.
Trustmary pricing is based on your usage. Depending on how many feedback responses you need to collect and how many views you need for your reviews, we can craft a suitable plan for your needs.
We have shared the current pricing info on our website.