The Best 15 Customer Chatbot Alternatives to Get Leads

Now that search engines have AI overviews and it’s harder to get traffic to websites, engaging visitors and converting them into leads is more important than ever.

How are you planning to develop your lead generation?

Creating your custom AI chatbot to help customers in real time and to collect first-party data on what type of problems customers have can be a good strategy.

Top 15 Customer Chatbot Alternatives

1. Trustmary
2. Stonly
3. Guru
4. PartnerHero
5. Zoho Desk
6. Zoho SalesIQ
7. CoSupport AI
8. Conversica
9. Tidio
10. Netomi
11. Intercom
12. Drift
13. Kommunicate
14. Freshchat
15. HubSpot CRM

1 Sentence Overview of Chatbot Alternatives

Trustmary

• Trustmary leverages social proof to enhance lead generation through customizable chatbot flows, integrating testimonials to build trust.

Stonly

• Stonly provides interactive, step-by-step guides and AI-powered answers to assist customers efficiently.

Guru

• Guru centralizes company knowledge, offering real-time, context-based recommendations for customer support.

PartnerHero

• PartnerHero offers outsourced chatbot management, focusing on AI-driven customer interactions to improve service.

Zoho Desk

• Zoho Desk features Zia, an AI assistant that handles customer service tasks and learns from the knowledge base.

Zoho SalesIQ

• Zoho SalesIQ provides customizable live chat and visitor tracking to enhance customer support and drive sales.

CoSupport AI

• CoSupport AI acts as an advanced copilot for customer support, delivering precise and instant answers.

Conversica

• Conversica helps marketing and sales teams with AI-driven customer engagement throughout the customer journey.

Tidio

• Tidio is a multichannel customer service platform with live chat and AI chatbots, ideal for SMBs.

Netomi

• Netomi reduces customer wait times with AI-powered chat and integrated knowledge base support.

Intercom

• Intercom offers targeted messaging for different customer segments and integrates with various platforms.

Drift

• Drift specializes in real-time conversations with website visitors, enhancing customer engagement and conversions.

Kommunicate

• Kommunicate ensures seamless interactions between AI chatbots and human agents for continuous support.

Freshchat

• Freshchat provides multi-channel engagement with real-time chat and AI chatbot support.

HubSpot CRM

• HubSpot CRM offers all-in-one sales and chatbot software with robust CRM integration for effective customer management.

How Chatbots Can Generate Leads

Chatbots are powerful tools for lead generation by engaging visitors and converting them into potential customers through several key strategies:

1. Real-Time Engagement

Chatbots engage visitors in real-time, answering queries instantly and guiding them through the sales funnel.

2. Personalized Interactions

Using AI, chatbots provide personalized responses based on user behavior and preferences, making interactions more relevant and engaging.

3. Data Collection

Chatbots gather valuable customer information, such as email addresses and preferences, which can be used for targeted marketing.

4. 24/7 Availability

Operating round the clock, chatbots ensure that no lead is missed, providing immediate responses regardless of time zones.

5. Qualifying Leads

Chatbots can ask qualifying questions to identify high-quality leads, ensuring sales teams focus on the most promising prospects.

6. Integrated Marketing Campaigns

Chatbots can be integrated with marketing tools to send promotional content, discounts, and updates directly to users, driving engagement and conversions.

By utilizing these strategies, chatbots streamline the lead generation process, improve customer experience, and increase conversion rates.

Implementing Trustmary’s Lead Generation Chatbot

As I’m only an expert in using Trustmary, I can advice you only on how to implement Trustmary.

Implementing Trustmary’s lead generation chatbot is straightforward and customizable to fit various user interaction points:

1. Popups:
   • Configure the chatbot to appear as a popup on your website. This can be triggered based on user behavior, such as after a certain time on the page or upon reaching a specific section.
2. Exit Intents:
   • Set the chatbot to activate when a user shows exit intent, like moving the cursor towards the browser’s close button. This helps capture leads before they leave.
3. In-page:
   • Embed the chatbot directly within a page, allowing it to be a seamless part of your content. This can be done using a simple script or URL integration.

Steps to Implement:

1. Select a Template:
   • Choose from pre-designed chatbot templates that suit your business needs.
2. Customize
   • Tailor the chatbot with your brand colors, messages, and integrate testimonials to build trust.
3. Deploy:
   • Use the provided scripts to integrate the chatbot on your website or deploy it through a direct URL link.

By implementing these strategies, you can effectively engage visitors and convert them into leads, enhancing your marketing efforts.

FAQ How Chatbots Can Generate Leads