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Grow with customer feedback and reviews
Home improvement and renovation companies must keep a good reputation and stand out in the competition. This guide teaches you how to do it by:
- Managing customer experience with feedback
- Generating positive word-of-mouth to attract new customers
- Improving your reputation to build trust with potential customers
- Automating the whole process
Key takeaways from the guide
Improve your reputation
We’ll start by testing your online reputation and learning how potential clients currently see your brand. You will learn how to improve your brand’s reputation.
Manage customer experience
Satisfied customers bring in more revenue and recommend your business to others. Learn how to manage customer experience with feedback to keep your customers happy.
Attract new customers
Recommendations from previous customers are the best marketing tool. Learn how to use recommendations and reviews in the online world to attract more customers.
Imagine if every other satisfied customer brought in one new customer for your company!
You can reach this dream scenario by listening to your customers, improving customer experience, and letting happy customers advocate for you. We have developed a system that helps you do that – automatically. Download our guide for home improvement and renovation companies that want to start getting more customers with the help of feedback and reviews.
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Frequently asked questions
This guide is for founders, marketers, CEOs, and other decision-makers in home improvement and renovation businesses of all sizes. Whether you have a one-person handyman company or a medium-sized kitchen renovation company, you will find this guide useful. We have crafted this guide for companies working with consumers.
You will first assess your current online reputation, and then learn the best strategies to improve it. It all starts with a great customer experience, so we will teach you how to manage it effectively with customer feedback. Next, you will learn how to use your happy customers’ experiences as your greatest marketing asset. Lastly, we will give you step-by-step instructions on running an effective feedback and review management strategy.
Some common problems in the home improvement and renovation industry:
- Not knowing if customers are happy or not.
- Not knowing how to keep customers happy.
- Not having a convincing reputation that attracts new customers.
- Lack of positive customer reviews.
- Lack of focus on digital marketing and website as a customer acquisition channel.
- General distrust in the industry due to customers’ previous bad experiences.
The guide can help you solve these problems, leading to a better understanding of customer satisfaction, getting more recommendations, building up your online reputation, and attracting more customers.
You will receive a link to download the free guide, and it is also sent to your given email address. We encourage you to book a meeting with our expert and implement the guide’s teachings. We also encourage you to start a free trial with the Trustmary App. We can help you set up automated feedback collection and review showcasing process. By booking a meeting, you can also unlock Trustmary features worth $100.
However, you are not obligated to the meeting or to sign up for Trustmary. You will walk out with more knowledge!