for B2C service businesses
Grow with Real Customer Feedback and Reviews
Turn your everyday services into unforgettable experiences – and let your customers spread the word. Trustmary helps you transform satisfied clients into your strongest competitive advantage with effortless feedback and review management.
Book a demo Try Trustmary for free
- Collect feedback and reviews automatically with 3-in1 surveys.
- Turn customer feedback into actionable customer insights.
- Generate positive word-of-mouth to attract new customers.
- Improve your online reputation and visibility with reviews.
Common challenges in B2C service industry
Service businesses have new challenges emerging in the digital era. Are you on top of them?
Competition is fierce in local markets
- Customers have an overwhelming number of options and an easy way to find them online.
- Customer experience has become an important way to stand out in the competition.
- Customers become loyal and don’t easily switch the service provider once the good relationship has been established.
Do you really know what customers think?
- Customers silently compare you to the “last best experience” they had. Without asking, you don’t know what they truly think.
- You rarely hear from silently unhappy customers. And they sure won’t come back if they weren’t impressed.
- Surprisingly small details can make or break the experience and leave a long-lasting memory.
Building trust in the digital space
- People used to spread the word about (un)trustworthy companies to their local friends and acquaintances.
- Today, trustworthy recommendations happen in the digital space in the form of reviews, testimonials, and discussion forums.
- Local visibility is closely tied to having good online reviews.
How Trustmary helps your business
Manage customer experience
Learn what your customers think about your business with a continuous feedback process, and keep customers satisfied.
Improve your reputation
Let your happy customers advocate for you. Ask for their public testimonials and reviews that demonstrate your trustworthiness.
Attract new customers
We help you use recommendations and reviews to attract more customers and increase the effectiveness of your website.
Book a meeting with us to hear more, or try it for free.
Start by importing your existing reviews from Google and other platforms, and launch a new customer feedback survey to collect more reviews and insights.
Automatic feedback and review process
What are the concrete steps that take you to these goals?
- Collect feedback with 3-in-1 survey.
- Get reviews from customers.
- Use the reviews in marketing to build trust.
- Attract more customers and earn recommendations with a great customer experience.
Here’s what others say about Trustmary
See how other service businesses succeed with Trustmary
We have helped several rcompanies in the service industries to measure customer experience, improve their online reputation, and get more customers from their website.
Automate and integrate
Trustmary seamlessly integrates with your other daily tools, and creates automation flows that make your work easier.
Shall we begin?
You can start getting reviews in 5 minutes from now.
But if you still need more time to think, we are happy to tell you more.
Frequently asked questions
We offer you a software tool that helps you:
- Conduct 3-in-1 surveys that measure customer satisfaction, collect feedback, and get reviews from your customers.
- Add reviews to your website and social media.
- Automate this process and make it precise with CRM and other integrations.
- You will get 2-4 times more reviews than by collecting them by hand.
- On average, Trustmary users get 20% more customers through their website.
- Reduce manual work associated with feedback collection.
Through Zapier and Make integrations, Trustmary can be connected with thousands of software tools.
CRM or ERP system integrations allow better and more precise automation flows.
Communications app integrations enable you to share customer feedback with your team.
Ask about integrations from our team. Book a meeting.
Trustmary pricing is based on your usage. Depending on how many feedback responses you need to collect and how many views you need for your reviews, we can craft a suitable plan for your needs.
We have shared the current pricing info on our website.