Petteri Puumala
Petteri Puumala works as a Customer Retention Manager at Trustmary. He is especially knowledgeable on integrations and automations, and has helped dozens of businesses build automatic feedback and review collection processes.
27
articles published
LinkedIn


03/11/2025
Is Your Review and Feedback Process Top 1% Material?


07/10/2025
Plumbing Computer Software: Automate and Simplify Operations


25/09/2025
Trust Signals: What They Are & Why They Matter


17/09/2025
The Small Business Guide To Customer Success Management


15/07/2025
Customer Feedback Strategies for Business Growth


01/07/2025
Customer Review Analysis: Basics Explained


24/03/2025
Analysis: Integrations Boost Feedback Collection by 67%


06/08/2024
Best Feedback Form Practices for Hotels (+Template)


02/08/2024
Send Surveys with Mailchimp: 2 Different Methods


25/07/2024
How Real Estate Surveys Enhance Client Satisfaction


14/07/2024
HubSpot NPS: Automate it With Trustmary


06/07/2024
Top Customer Survey Tools for Business Insights


23/06/2024
Survey Data Analysis Made Easy


13/02/2023
100+ Customer Satisfaction Survey Questions to Copy


24/06/2022
3 Templates for Customer Satisfaction Questionnaires


20/06/2022
Create A Customer Satisfaction Survey: 11 Things to Consider


10/06/2022
The Best Survey Builder for Collecting Customer Feedback


21/04/2022
7 Top Reasons Websites with Customer Reviews Outperform Others


31/03/2022
Best Practices for Customer Satisfaction Surveys - 5 steps


25/03/2022
HubSpot Video Testimonials: Automatically


20/01/2022
Net Promoter Score by Industry - NPS Industry Averages


04/12/2020
10 Best CSAT Software for Measuring Customer Satisfaction


10/02/2020