Johannes Karjula
Johannes Karjula is the CEO and founder of Trustmary, and a multipreneur with various other projects. He knows how to build successful businesses and create a top-notch customer experience.
24
articles published
LinkedIn

17/06/2025
CX Technology and What You Should Know About It

28/05/2025
Why Customer Experience Matters Even in B2B SaaS

10/02/2025
Why are my Google reviews disappearing?

24/01/2025
Trustmary on a New Path: Manifesto, Values, and Future Vision

21/01/2025
Digital Customer Experience: 101

25/11/2024
How to Track Customer Feedback to Improve Your Business

05/07/2024
Online Reputation Management 101

27/03/2024
How Do You Qualify Inbound Leads

21/02/2023
Customer Experience Design & Customer Journey Mapping

02/01/2023
All you need to know about customer loyalty: The definitive guide

14/10/2022
How Employee Experience Affects Customer Experience

29/09/2022
How Can A Customer Feedback Loop Help Your Business?

08/08/2022
The Peak-End Rule and How It Affects Customer Experience

21/07/2022
Customer Experience Vs. User Experience

01/07/2022
5 Customer Experience Management Software

12/05/2022
How Customer Feedback on Service Actually Works

18/02/2022
Good Customer Experience Examples to Learn from

30/12/2020
Customer Satisfaction Metrics That Will Tell You The Truth

07/01/2020
Customer Experience Improvement - 7 Ways to Improve Customer Experience

03/10/2019
Reviews and customer feedback in sales and marketing – why and how?

24/09/2019