Johannes Karjula

Johannes Karjula

Johannes Karjula is the CEO and founder of Trustmary, and a multipreneur with various other projects. He knows how to build successful businesses and create a top-notch customer experience.
27 articles published LinkedIn

Posts

Reviews and Feedback in Home Improvement Companies: Survey Results and Insights

Reviews and Feedback in Home Improvement Companies: Survey Results and Insights

Gathering Customer Insights: Made Simple for All Companies

Gathering Customer Insights: Made Simple for All Companies

Feedback Points Explained: Turning Feedback into Testimonials

Feedback Points Explained: Turning Feedback into Testimonials

CX Technology and What You Should Know About It

CX Technology and What You Should Know About It

Why Customer Experience Matters Even in B2B SaaS

Why Customer Experience Matters Even in B2B SaaS

Why are my Google reviews disappearing?

Why are my Google reviews disappearing?

Trustmary on a New Path: Manifesto, Values, and Future Vision

Trustmary on a New Path: Manifesto, Values, and Future Vision

Digital Customer Experience: 101

Digital Customer Experience: 101

How to Track Customer Feedback to Improve Your Business

How to Track Customer Feedback to Improve Your Business

Online Reputation Management 101

Online Reputation Management 101

How Do You Qualify Inbound Leads

How Do You Qualify Inbound Leads

Customer Experience Design & Customer Journey Mapping

Customer Experience Design & Customer Journey Mapping

All you need to know about customer loyalty: The definitive guide

All you need to know about customer loyalty: The definitive guide

How Employee Experience Affects Customer Experience

How Employee Experience Affects Customer Experience

How Can A Customer Feedback Loop Help Your Business?

How Can A Customer Feedback Loop Help Your Business?

The Peak-End Rule and How It Affects Customer Experience

The Peak-End Rule and How It Affects Customer Experience

Customer Experience Vs. User Experience

Customer Experience Vs. User Experience

5 Customer Experience Management Software

5 Customer Experience Management Software

How Customer Feedback on Service Actually Works

How Customer Feedback on Service Actually Works

Good Customer Experience Examples to Learn from

Good Customer Experience Examples to Learn from

Customer Satisfaction Metrics That Will Tell You The Truth

Customer Satisfaction Metrics That Will Tell You The Truth

Customer Experience Improvement - 7 Ways to Improve Customer Experience

Customer Experience Improvement - 7 Ways to Improve Customer Experience

Reviews and customer feedback in sales and marketing – why and how?

Reviews and customer feedback in sales and marketing – why and how?

3 Techniques For Measuring Customer Experience

3 Techniques For Measuring Customer Experience