Insights
Turn feedback and reviews into insights
Take control of customer experience with just one tool. Get customer insights and actionable tips that inspire growth.
- Collect customer feedback and analyze it with AI-assisted reports.
- Monitor your Google and other 3rd-party reviews.
- Create customizable reports and share them across the organization.
- Improve your business with customer insights.
Trusted by thousands of teams in 80+ countries
Analyze customer feedback with AI
One place to analyze all your feedback and reviews with artificial intelligence.
Follow customer satisfaction trends
Track customer satisfaction in real time and react fast to changing trends.
Improve customer experience
Aid your growth with data-driven decisions based on customer insights.
Understand your customers
and make data-driven decisions
Improve your business based on customer insights
- Analyze customer feedback and reviews to learn what your customers truly think.
- Uncover strengths and weaknesses in the customer journey.
- Get actionable tips on how to improve customer experience and grow your business.
Stay on top of customer satisfaction trends
- Get real-time data on customer satisfaction in the form of Net Promoter Score or Customer Satisfaction Score.
- Follow customer satisfaction trends and react when you see changes.
- Track your survey responses and results on the individual contact level.
Follow your online reputation
- Connect review sites across the web into Trustmary’s reporting dashboard.
- Follow your progress and online reputation on online review platforms.
- See how your star rating improves on different review sites.
Make sense of customer feedback with tailored reports
- Create customized reports to uncover the insights you need in your desired format.
- Combine all your customer feedback data or examine specific customer segments.
- Use different graph types to visualize data in various ways.
Share customer insights
- Share reports with your team or other stakeholders with ease.
- Include custom reports in your emails, presentations, and other channels.
- Export reports to PDF or share live links.
Turn feedback into insights
Stop wasting time on sorting feedback. Get clear, actionable reports that show customer trends and help you act fast.
Get the reports you need
Create a custom report or mix and match multiple reports into one dashboard.
Survey report
Summarize the findings of a customer feedback survey.
NPS report
Measure and track your Net Promoter Score.
CSAT report
Measure and track Customer Satisfaction Score.
Review analyzer
Analyze your reviews to uncover customer insights.
Google review analyzer
Monitor and analyze your Google reviews and other 3rd-party reviews.
Sentiment analysis
Find out what customers think about you and turn it into actionable insights.
Integrate with your daily tools
Integrate Trustmary with thousands of other apps, like your CRM, CMS, and communication systems,
and create more personalized automation flows.
Everything you need for customer feedback
Collect, analyze, and showcase customer feedback. Everything you need on one simple platform.
Collect reviews and feedback
Automatic feedback collection that measures customer satisfaction, gathers insights, and gets reviews.
Learn more
Analyze customer insights
Analyze feedback and reviews to uncover insights. Share reports in real time with the whole organization.
Showcase trustworthy reviews
You have earned the trust; make it visible. Showcase the right reviews in the right places to build trust.
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Frequently Asked Questions
Whereas other customer insight tools stop at collecting and analyzing customer insights, Trustmary makes them visible. You can make customer experience your most powerful marketing tactic by showcasing great customer reviews and making your high customer satisfaction visible to potential customers.
Turn feedback into public reviews and testimonials and add them to your website. This acts as social proof on your website, leading to better conversion rates and higher trust for your brand.
Trustmary includes ready-made templates for NPS, CSAT, star rating, and video reviews. However, you can also create your own custom survey from scratch.
Trustmary’s pricing is based on usage – only pay for what you need. The plans range from $5 to hundreds of dollars. Check the current pricing and build your dream subscription!
Trustmary is best for service-based companies that want to make customer experience a top priority, and build trust with potential customers.
Yes, Trustmary is secure. We are based in Finland, and as a European company, we have to follow the GDPR (General Data Protection Regulation). Using Trustmary is safe for you and your customers.
Success stories from our customers
Companies across the world and different industries have reached great results with Trustmary.
Analyze customer feedback and reviews
The perfect blend between deep insights and simplicity. Shall we chat?