for home improvement companies
Grow with Real Customer Feedback and Reviews
What if every other satisfied customer brought in one new customer? Trustmary helps you transform satisfied clients into your strongest competitive advantage.
Book a demo Try Trustmary for free
- Manage customer experience with feedback
- Generate positive word-of-mouth to attract new customers
- Improve your reputation to build trust with potential customers
- Automate the whole process
Common challenges in home improvement
Home improvement companies have new challenges emerging in the digital era. Are you on top of them?
Creating a competitive advantage
- Customers have an overwhelming number of options and an easy way to find them online.
- Differentiating yourself from competition is harder than ever.
Solution: Customer experience has become an important way to stand out in the competition. You just need the right tools to measure, improve, and showcase it.
Knowing what customers think
- A bad renovation can ruin people’s lives for a long time. Potential customers need to hear from others that you are trustworthy.
- Even the smallest details can lead to a badly perceived customer experience and negative word-of-mouth. How do you catch those details?
Solution: Catch feedback automatically and showcase real customer reviews to potential customers.
Focusing on digital trust and online reputation
- People used to spread the word about (un)trustworthy companies to their local friends and acquaintances.
- Today, trustworthy recommendations happen in the digital space in the form of reviews, testimonials, and discussion forums.
Solution: Trustmary helps you take control of your digital recommendations and online reputation.
Customer satisfaction leads to revenue
Customer experience is not just a gimmick to make you invest in new tools.
It’s an integral part of a successful business.
91%
of disappointed customers never return.
They also spread negative word-of-mouth, preventing a new potential customer from trusting you.
Only 8%
of customers in the construction industry have their expectations fulfilled.
There is tremendous potential for improving this number.
25%
That’s how much more profitable satisfied customers are.
People are ready to spend more money for a premium customer experience.
If you manage to crack the code, you can have more customers, better customer lifetime value, and more profitable customer relationships.
Ready to begin this journey?
Grow with Feedback: Download a Free Guide
Imagine if every other satisfied customer brought in one new customer for your company! You can reach this dream scenario by listening to your customers, improving customer experience, and letting happy customers advocate for you. We have developed a system that helps you do that – automatically. Download our guide for home improvement and renovation companies that want to start getting more customers with the help of feedback and reviews.
How Trustmary helps your business
Manage customer experience
Learn what your customers think about your business with a continuous feedback process, and keep customers satisfied.
Improve your reputation
Let your happy customers advocate for you. Ask for their public testimonials and reviews that demonstrate your trustworthiness.
Attract new customers
We help you use recommendations and reviews to attract more customers and increase the effectiveness of your website.
Automatic feedback and review process
What are the concrete steps that take you to these goals?
- Collect feedback with 3-in-1 survey.
- Get reviews from customers.
- Use the reviews in marketing to build trust.
- Attract more customers and earn recommendations with a great customer experience.
Here’s what others say about Trustmary
See how other home improvement companies
succeed with Trustmary
We have helped several roofing, renovation, construction, HVAC, and painting companies
to measure customer experience, improve their online reputation, and get more customers from their website.
Automate and integrate
Trustmary seamlessly integrates with your other daily tools, and creates automation flows that make your work easier.
Shall we begin?
You can start getting reviews in 5 minutes from now.
But if you still need more time to think, we are happy to tell you more.
Frequently asked questions
Some common problems in the construction and renovation industry:
- Not knowing if customers are happy or not.
- Not knowing how to keep customers happy.
- Not having a convincing reputation that attracts new customers.
- Lack of positive customer reviews.
- Lack of focus on digital marketing and website as a customer acquisition channel.
- General distrust in the industry due to customers’ previous bad experiences.
Trustmary can help you solve these problems, leading to a better understanding of customer satisfaction, getting more recommendations, building up your online reputation, and attracting more customers.
We offer you a software tool that helps you:
- Conduct 3-in-1 surveys that measure customer satisfaction, collect feedback, and get reviews from your customers.
- Add reviews to your website and social media.
- Automate this process and make it precise with CRM or ERP integrations.
- You will get 2-4 times more reviews than by collecting them by hand.
- On average, Trustmary users get 20% more customers through their website.
- Reduce manual work associated with feedback collection.
Through Zapier and Make integrations, Trustmary can be connected with thousands of software tools.
CRM or ERP system integrations allow better and more precise automation flows.
Communications app integrations enable you to share customer feedback with your team.
Ask about integrations from our team. Book a meeting.
Trustmary pricing is based on your usage. Depending on how many feedback responses you need to collect and how many views you need for your reviews, we can craft a suitable plan for your needs.
We have shared the current pricing info on our website.