Lastentarvike Kokemuksia

Löytyy kaikki tarpeellinen.

Norkoilimme liikkeessä yli puoli tuntia, ennenkuin yksi kolmesta myyjästä tuli palvelemaan. Koko käynnin aikana ison ajan ajasta kaikki pyörivät vaan kassalla, tekivät jotain koneella ja soittivat puheluita. Myymälässä oli useita asiakkaita, joita ei palveltu. Eikö kannattaisi hoitaa koneella tehtävät asiat joskus muulloin, kuin ruuhkaisimpaan aikaan?

Extremely Disappointing Customer Service, Avoid This Shop! One of the worst customer service experiences I have ever had! Yesterday, I purchased an expensive electric breast pump because we needed it urgently for our newborn baby. Unfortunately, the product did not work at all. I returned to the Tammisto shop the very next day, expecting a simple replacement or refund for a completely defective product. Instead of offering an immediate solution, the staff simply showed me a QR code, told me to fill out a form, and asked me to leave the product at the shop for inspection or repair. This is a breast pump, not some ordinary electronic device that can wait for a week! It is an essential product for feeding a newborn baby and maintaining breast milk production. What is the point of receiving a repaired pump after a week when the mother needs it immediately? Delays like this can seriously affect breastfeeding and milk supply. I paid for a brand-new, working product, not a defective one that needs repairing immediately after purchase. I find it completely unacceptable that the shop could not offer a practical solution for such an urgent situation. Extremely poor customer service, no understanding of customers' urgent needs, and a very disappointing return process. I would strongly recommend avoiding this shop, especially when purchasing essential baby products. Based on my experience, you cannot rely on them when something goes wrong.