Trustmary is the all-in-one review solution for real estate companies
Build Trust for Your Real Estate Business with Customer Reviews
- Get real estate reviews for each agent – automatically.
- Show the right reviews in the right places on your website.
- Leverage Google, Facebook, and other review sites.
- Integrate with your CRM and other tools.
Why are reviews important for Real Estate professionals?
Reviews matter in every industry, and real estate is no exception. Here are some reasons why you should implement real estate reviews as a part of your marketing strategy.
Reviews are the norm
Over 90% of customers read reviews before making a purchase decision. Many people even say they trust online reviews as much as personal recommendations.
Overcome distrust
67.5% of Americans say they don’t trust realtors. The number is even higher among young Americans: 73%. Authentic positive reviews help you overcome this distrust.
Keep your standards
Customer reviews are the best way to monitor how your team of real estate agents represents your company to the clients. Feedback helps you keep your standards high.
Trustmary is the best review tool for Real Estate companies
With Trustmary, you collect real estate reviews and utilize them in smart ways while saving hours of your time each week.
Customer feedback is the key to a successful customer experience. Make sure all your real estate agents meet your standards by requesting personal feedback from their clients.
- Survey templates (NPS, CSAT, and more)
- Conditional logic
- Several distribution channels
Automate
You can automate your feedback process by creating triggers that send surveys at the desired time.
Share
You can share feedback surveys with your real estate clients via email, SMS, or website embeds.
Get personal assistance from our experts
As Trustmary’s client, you can count on the help of our competent Customer Success team. They will personally assist you in creating the perfect system for your unique needs.
Experiences of Trustmary
Here’s what our current customers say about Trustmary.
Key Benefits
You can increase your website’s performance, improve your overall customer experience, boost your online visibility and reputation, and save time while doing so.
Get more customers
Testimonials and reviews are proven to be effective forms of social proof. They help you convert website visitors into paying customers.
Save time
Collecting feedback and reviews manually is time-consuming. Trustmary automates the process and leaves you with more time to focus on your tasks.
Enrich your CRM
When you integrate Trustmary with your CRM, such as HubSpot, you are able to enrich the customer data with feedback results. You’ll be always up to date about what your clients think.
Segmented feedback
You can easily follow the feedback reports of each individual real estate agent and collect reviews on their personal performance.
Improve visibility
Implementing reviews as part of your marketing strategy gives you SEO advantages and helps potential customers find you more likely.
Reviews that matter
Trustmary uses intelligent algorithms that find your best reviews based on sentiment analysis and other factors. It can also help you find the best review widgets to use.
Are you ready to try Trustmary and see the benefits for yourself?
FAQ
The price depends on your software usage – how many surveys you want to send, how many reviews you want to collect, and how many views you need for your review widgets. Trustmary’s Scale plan is the best value for money if you are looking to automate the whole feedback and review process. See more information on the Pricing page.
Many real estate companies struggle to find platforms that support the segmentation of feedback and reviews according to each individual agent. With Trustmary, you can do that easily. You get separate feedback surveys for each agent, and answers and reviews submitted through the forms are automatically tagged and easy to utilize in marketing. The competent customer success team will help you to create all necessary steps for automating the process.
Additionally, Trustmary is specialized in finding the best reviews and the best ways to use them. The platform uses sentiment analysis and past data from customer cases to determine your most effective reviews.
Yes. According to surveys, over 70% of customers are ready to leave reviews if they have an easy way to do so. According to our own data, the response rate for testimonials averages around 20%.
Once you have collected reviews and testimonials, you can create a branded widget using our easy widget editor, and add it to your website with a simple piece of code. All you need to do is copy and paste the code snippet. You only have to have access to editing your website.
Reviews provide answers to popular search queries that your potential customers make. Thus, search engines are more likely to show sites with reviews in the search results. Additionally, when using Trustmary’s review widgets, you can activate rich snippets, which are special search signals for Google. With rich snippets, you are able to showcase a star rating in your search results. This can lead to Google ranking you higher, but also people clicking on your link more because it stands out from all the regular search results.
