The voice of real customers should be accessible to all, so that both businesses and customers can grow together.
Businesses cannot remove genuine reviews. They can request a review to be checked if it violates our terms of service (e.g. contains personal attacks or is clearly false). All requests are handled impartially.
Trustmary is an impartial service. We do not help businesses manipulate their reviews. Our goal is to provide reliable and transparent information about customer experiences.