Surveypal Alternative:
Trustmary
Get more out of customer feedback: Get more feedback, analyze customer insights and turn feedback into social proof. Switch to Trustmary and get three tools in one.
- Measure customer satisfaction (NPS, CSAT, star rating).
- Analyze trends and customer insights.
- Collect open feedback and turn it into reviews.
- Showcase reviews in different marketing channels.
Key differences between Surveypal and Trustmary
Surveypal specializes in helping enterprise customer support teams gather customer insights.
Trustmary helps small, medium-sized, and large service businesses prioritize
customer experience and turn feedback into social proof.
- Collect, manage and showcase customer feedback and reviews.
- Get more Google and other third-party reviews.
- Collect text and video testimonials.
- Automatically publish reviews on website and other marketing channels.
- Best for service businesses, like home improvement, professional services, SaaS, or agencies.
- Start using it in minutes: simply sign up and send your first survey.
Surveypal
- Deep contact center integration (Zendesk).
- Feedback coaching data.
- Call center customer experience analytics.
- Ideal customers are enterprises and call center support teams.
Trustmary is three tools in one: a customer feedback tool, a review collection tool, and a social proof plugin for your website.
Similarities between Trustmary and Surveypal
- NPS and CSAT to measure customer experience.
- A reporting dashboard for analyzing customer insights and VoC.
- Automated feedback.
- Both are GDPR-compliant, as both come from the EU.
- Integrations with CRM and other systems.
- Custom branding.
Here’s what customers say about Trustmary
P.S. This widget is done with Trustmary.
Why you need to share customer feedback
Most teams settle with analyzing customer feedback internally.
Think bigger. Use feedback in marketing to build trust and attract new customers.
Build trust
By sharing feedback transparently, you build trust with your potential customers.
Social proof
Previous customers’ positive experiences encourage people to do business with you.
More sales
Showcasing customer reviews helps you get more leads and customers from your website.
Compare Trustmary and Surveypal
Compare pricing and individual features.
Trustmary | Surveypal | |
Price | Starting from $5/month | Hidden/Custom |
Freemium | Yes (Includes 5 monthly responses) | – |
Turn feedback into reviews | Yes | No |
Show feedback on website | Yes | No |
Video testimonials | Yes | No |
Monthly billing | Yes | – |
Setup time | Minutes | Days or weeks |
Automate your whole feedback and review process
Once you set up your Trustmary workflow, all of this can be done automatically.
Turn feedback into reviews with a 3-in-1 survey
- Measure customer satisfaction: NPS, CSAT, star rating.
- Collect open feedback.
- Get reviews from happy customers.
- Reach customers at the right time and in the right channels.
Showcase feedback on your website
- Add testimonials and reviews to your website.
- Share your live NPS score.
- Import reviews from third-party review sites.
Attract new customers
- Increase website conversions by 20% on average.
- Keep up a great online reputation.
- Get more visibility in search engines.
Turn feedback into actionable insights
- Analyze feedback and follow customer satisfaction trends.
- Create custom reports that reveal important insights.
- Share reports with stakeholders.
Are you ready to transform the way you use feedback?
Key features
Ready-to-go surveys
Your survey is automatically branded and optimized for a high response rate. Just choose how you want to send it.
Stylish widget designs
Sleek, modern, and fast–loading review widgets that fit your website and brand seamlessly.
Sending options
Send surveys via email, direct link, QR code, or website embed, and reach customers where they are.
Integrations
Connect Trustmary with your other daily tools like CRM to create more precise automation flows.
Personal help
We offer real human customer support to help with any questions or problems with the software.
Shall we start?
You can use Trustmary for free as long as you want. Get started in minutes and send your first feedback survey.
Or book a demo and we will show you how it’s done.
FAQ
Reviews build trust and help you get more leads and customers from your website. The power of reviews is based on the social proof effect that makes people follow other people’s behavior.
Trustmary is one of the few tools that can effectively manage customer experience and feedback, while also putting the feedback into use on your website.
Not only will you stay on your customers’ pulse, but you also let your happy customers advocate for you, and attract new customers.
You can sign up for free and use the freemium plan for as long as you want.
If you want, you can send your first feedback and review collection survey in just a couple of minutes, and add the reviews to your website as soon as you get the first reviews.