The Best QuestBack Alternative:
Trustmary
Trustmary is the best alternative to QuestBack for collecting customer feedback – and making it public.
- Measure customer satisfaction (NPS, CSAT, star rating).
- Analyze trends and customer insights.
- Collect open feedback and turn it into reviews.
- Showcase reviews to build trust.
Turn feedback into testimonials and reviews
QuestBack can’t turn your feedback into public reviews and testimonials.
Trustmary can, and affordably so.
Trustmary is three tools in one: a customer feedback tool, a review collection tool, and a social proof plugin for your website.
Why you need to share customer feedback
Build trust
People are more likely to trust you when they can read other people’s experiences.
Social proof
When people do something new, they like to ask what other people did in the same situation.
More sales
You can get more leads and sales through your website when you showcase reviews.
Compare Trustmary and QuestBack
See for yourself why Trustmary is the best QuestBack alternative.
Trustmary | QuestBack | |
Price | $19-129/month | Custom |
Freemium |
(Includes 5 monthly responses) |
|
Turn feedback into reviews |
|
|
Show feedback on website |
|
|
Video testimonials |
(Collect and display) |
|
Monthly billing |
| – |
Users | Unlimited | – |
Here’s what customers say about Trustmary
P.S. This widget is done with Trustmary.
Turn customer insights into business growth
Once you set up your Trustmary workflow, all of this can be done automatically.
Turn feedback into reviews with a 3-in-1 survey
- Measure customer satisfaction: NPS, CSAT, star rating.
- Collect open feedback.
- Get reviews from happy customers.
- Reach customers at the right time and in the right channels.
Display the customer experience
- Add testimonials and reviews to your website.
- Share your live NPS score.
- Import reviews from third-party review sites.
Build trust and attract customers
- Increase website conversions by 20% on average.
- Keep up a great online reputation.
- Get more visibility in search engines.
Turn feedback into actionable insights
- Analyze feedback and follow customer satisfaction trends.
- Create custom reports that reveal important insights.
- Share reports with stakeholders.
Are you ready to transform the way you use feedback?
Key features
Ready-to-go surveys
Your survey is automatically branded and optimized for a high response rate. Just choose how you want to send it.
Stylish widget designs
Sleek, modern, and fast–loading review widgets that fit your website and brand seamlessly.
Sending options
Send surveys via email, direct link, QR code, or website embed, and reach customers where they are.
Integrations
Connect Trustmary with your other daily tools like CRM to create more precise automation flows.
Personal help
We offer real human customer support to help with any questions or problems with the software.
Shall we start?
You can use Trustmary for free as long as you want. Get started in minutes and send your first feedback survey.
Or book a demo and we will show you how it’s done.
FAQ
Reviews build trust and help you get more leads and customers from your website. The power of reviews is based on the social proof effect that makes people follow other people’s behavior.
Trustmary is one of the few tools that can effectively manage customer experience and feedback, while also putting the feedback into use on your website.
Not only will you stay on your customers’ pulse, but you also let your happy customers advocate for you, and attract new customers.
QuestBack does not offer features for collecting or showcasing customer reviews. The tool is meant for internal feedback collection and market research.
Trustmary, on the other hand, specializes in customer feedback and reviews.
You can sign up for free and use the freemium plan for as long as you want.
If you want, you can send your first feedback and review collection survey in just a couple of minutes, and add the reviews to your website as soon as you get the first reviews.