We Love this platform and it's team of success. THANK YOU

Is very easy to use and re-new year after year! Perfect for our nonprofit auction purposes!

Valerie Johnson

Each Frontstream team member responded efficiently and the matter was successfully resolved. The correspondences were prompt and immediately targeted the errors to be corrected. I greatly appreciated the professional support to accomplish my EFT registration. Thank you to all on the Frontstream team! Valerie Guste Johnson, KEYS for the Homeless Foundation, Inc. President/Founder Since 2005

Melissa C

They responded quickly to a panicked request that I sent them, and all was quickly resolved.

layne Witt

I am so excited to start my new venture & FrontStream has been very patient with me & helped me get all my documents together & communicated with me on a daily basis...Catastic!

Sherry Shen

Very prompt action on my request. Good communication!

Joe W

I received a quick and timely response to my question. Thank you.

Jacob Grajales

Stacey Butcher is the best rep from FrontStream! - United Way Worldwide

Luis Ruiz

Quick answers and very professional thank you

James Henry

I requested two new charities to be added. Stewart was very prompt and a good communicator as he was working to get these set up. Big thanks the Stewart

Karen Randazzo

Excellent Customer Service. Promptly answered my email and followed through with my request. Thank you.

June Myers

Very happy with your help. Made it really easy. Thank you

Christa Gach

Great customer service

Margarita Zuniga

Great service! I was unable to access the organization's account, so I contacted the support center for help in reinstating the account. Norrie replied to my email in a timely manner and walked me through the process.

Lisa Wynne

Quick and responsive customer service!

Jennifer Scarafile

Stewart was very helpful in answering my questions via chat for FrontStream! He was accurate, quick, and efficient. I got my question answered and was able to go about my day! thank you

CARL ANGDAHL

I have recently taken over the finances of my organization and discovered 5 undeposited donation checks issued to us. Four of the five were date expired and the fifth was over a year old. I contacted FrontStream and the very next day I received a reply with instructions. I emailed the requested information and again, the very next day, I received a message resolving my situation. I and my fellow officers and members are very grateful .

Norma Loeb

Excellent customer service

Elizabeth Kiker

Excellent customer service.

Holy Angels Anglo-Catholic Church

When our church received a check from a United-Way donor made-out to the former name of our church; thus, non-negotiable, I notified FrontStream and they were quick to correct the payee's name to our current name with minimal effort on our part in providing the necessary documentation verifying the changes. FrontStream customer service was quick to deal with the issue and helped me along the way, but without compromising financial integrity and their fiduciary responsibilities. The whole matter was resolved in less than a week. Bravo!! A job well done and with courteous and understanding help. The Rev. Fr. Vincent Varnas, Rector, Holy Angels Anglican Church.

Jana Parrish

Stewart was very helpful and followed up until I got what I needed.

Sheree

In contacting Frontstream, I was pleased how simple it was to follow instructions..it is not complicated if you follow their directions...Great company to work with 🐾🙏🏻🐾 for our little non profit rescue organization

Shar C

Customer service got back to me quickly and fixed all my issues that were of my own making. They were so fast and efficient.

Michael D Gural-Maiello

FrontStream has been consistently helpful as I've had the opportunity to direct charity funds to arts organizations around New York City. I can't recommend them highly enough.

Alicia Korich

Communication was great and issue handled quickly.

Karla Rivera-Torres

Excellent customer service!! :)

Shane Dougherty

Thank you, Stewart! You went above and beyond.

Chris B

Stewart went above and beyond to help update my FrontStream accounts. He was very helpful and responsive to my questions and concerns!

Alma Vidaurrazaga

Thank you for always answering my questions and promptly resolving my issues.

Samantha Martens

Wonderful staff! Colleen is SUPER helpful!

Karen Martiny

Our nonprofit organization, Animal Rescue of the Rockies, appreciates having FrontStream help us to receive donations easily from workplaces through employee giving programs. FrontStream has been easy to use, and their support is great!

Lorraine Leal

Stewart was wonderful. He knew what needed to get done and took care of it right away.

Steve Allen

Excellent support. Thanks tons.

Cathy Svacina

This group goes above and beyond with their BFG services and will take the time to make sure everything goes well with amy purchases or questions about those purchases that you may have! Trust them....they are one of the best around!

Living Well

Fronstream has been great to work with. The support staff was great when I was having issues setting up an account.

Leon Adams

The service was impeccable. Stewart stayed with it until it was completed.

ann jacks

Great customer service!

Dorry Foster

Very responsive!

Abby Catoe

Very responsive and expedient in addressing my issues.

Simone Ramel-McKay, SCSO

A big shout out to FrontStream for their excellent customer service with regards to working with employee donations and a challenge we were having with donations to our 501c3 volunteer Search and Rescue programs. They provided clear guidance on what we needed to do and how best to get the situation resolved. A big thank you also to the companies out there who have created opportunities for employee donations to non-profits. Our Search and Rescue volunteers are grateful for the funds and sincerely appreciate the support! The monies are used for trainings and/or to purchase equipment needed for Search and Rescue activations. ---SRM, Volunteer Coordinator

Peggy Scott

I had questions regarding funding that was sent to our organization. I sent an inquiry and was immediately connected with a representative that was able to answer all my questions. The follow up was very professional and prompt. I was pleasantly surprised with the promptness and professionalism.

Janice Ju

Thank you Mike Hackman for all your help! Great customer service!

Amy Chin

Panorama is not a useful donor management system. We are exploring other CRMs due to the fact that Panorama has not been useful to us.

Niqui Bott

The staff were knoweledgeable, responsive and professional. Very satisfied.

Carol Silverstein

Quick response to a question regarding a fundraiser. Thank you so much! Easy to work with!

Robert Ford

FrontStream did an great job fixing a mistake on my contribution and answering all my questions on the spot or finding the answers in 1 day. Mike was exceptional during our phone conversation and multiple emails. He is a keeper!!!

NO VETERAN LEFT BEHIND

My agency had an issue with a donation check and Agent Stewart helped us quickly and efficiently. Great work!

Diana Wallace

Front Stream was very helpful when I needed their help

Tara

Stewart resolved my issue very quickly and efficiently.

Karen Poindexter

Prompt response to customer needs. Provider clear instructions in order to make necessary updates needed. Thanks for great customer service.

Arturo Gonzalez

The experience was great. I got a timely response and they were very helpful and courteous.

Joe R

Support group was patient with me and helped to solve my log in issue

stomya persaud

Due to a series of unfortunate events unrelated to FrontStream, I wasn't able to track down two checks that had been sent to an incorrect address. Everyone at FrontStream was most helpful in resolving the issue, especially Mike Hackman. His responses were clear and timely, and he was patient with my lack of understanding of how FrontStream works (it was my first time interacting with them). Thank you!

Gina Horan

Customer Service was extremely fast in responding to my questions and so helpful. Thank You!

Alexa Bobyak

Their customer service was incredible! I sent a quick email describing my confusion and what I needed and they went above and beyond in ensuring my needs were met.

Best support staff. It's been a great experience, especially having help from [sensitive content hidden],Customer Success Manager, She is extremely thorough and knowledgeable and was able to help me with what I needed.

Best support staff. It's been a great experience, especially having help from [sensitive content hidden],Customer Success Manager, She is extremely thorough and knowledgeable and was able to help me with what I needed.

Great Product & Customer Service! We have used Panorama for years for our online Auction needs, have worked with [sensitive content hidden] for several years and have truly felt very supported in this process.

Great Product & Customer Service! We have used Panorama for years for our online Auction needs, have worked with [sensitive content hidden] for several years and have truly felt very supported in this process.

Good system but difficult to remedy certain quirks such as backing system up

Good system but difficult to remedy certain quirks such as backing system up

All Digital Fundraising Event. Great experience in running an all digital fundraising event.

All Digital Fundraising Event. Great experience in running an all digital fundraising event.

Nonprofit. Over good

Nonprofit. Over good

Looking toward the future product

Pananorama Fronstream GiftWorks. I can do the basics that I need to do (donation entry, donor managment, querying the data) but I find that some problems I report to the tech support team (they are great) don't get resolved.

Comprehensive, "Idiot-Proof" Fundraising. As a small non-profit, we don't have a fundraising staff and struggled with how to raise money and expand our supporter base. Our online auctions have solved those problems.

Comprehensive, "Idiot-Proof" Fundraising. As a small non-profit, we don't have a fundraising staff and struggled with how to raise money and expand our supporter base. Our online auctions have solved those problems.

Pananorama Fronstream GiftWorks. I can do the basics that I need to do (donation entry, donor managment, querying the data) but I find that some problems I report to the tech support team (they are great) don't get resolved.

Looking toward the future product

Good Product for Mid-Sized Private Schools

The Best Software for Online Auction Management

Good Product for Mid-Sized Private Schools

The Best Software for Online Auction Management

Using Panorama/Bidding for Good for Our Online Auction. Our online auction is our biggest fundraiser of the year. Using Bidding for Good which is a trusted platform for bidders has helped us achieve our fundraising goals.

Using Panorama/Bidding for Good for Our Online Auction. Our online auction is our biggest fundraiser of the year. Using Bidding for Good which is a trusted platform for bidders has helped us achieve our fundraising goals.

Online Auction review

Online Auction review

Never a good customer services experience. When it works, good. But at the first sign of an issue I want to just quit rather than deal with inept customer support.

Not for everyone

High Quality Software