10 months ago
Customer service is always on point! I have had to use my warranty twice now and everytime they went above and beyond to help me!
10 months ago
Great customer service! Ordering was easy and furniture delivered on time with care!
10 months ago
I would like to thank Charles at US Furniture Direct for his outstanding service in getting several beautiful rugs for my home, as well as a new sofa for my condo in Pinehurst. From the beginning he has provided 5 star service with excellent care and commitment in helping the customer. He is a great asset for his company. He was always respectful and goes beyond to provide excellent service. Sincerely, Lynn Kelly
10 months ago
I would like to thank Charles at us furniture direct for his outstanding service in getting several beautiful rugs for my home, as well as a new sofa for my condo in Pinehurst. From the beginning he has provided 5 star service with excellent care and commitment in helping the customer. He is a great asset for his company. Always respectful and goes beyond to provide excellent service. Sincerely Lynn Kelly
10 months ago
5 + stars for fantastic service, great prices, and no B.S.! This is the best place to get your furniture! They have a great selection with prices that always beat what's in store. UPDATE! Made another order, and of course, Adam has provided the best customer experience anyone could dream of! Love it
11 months ago
Furniture was beautiful and easy to assemble. Matches perfectly with my other living room furniture. The guys that delivered were friendly and Courteous. Will buy from this company again!
1 years ago
These guys are pros. I ordered my loveseat and couch from UFD, and it was supposed to be in 2 to 3 weeks. They delivered it in less than a week, and I also live in the state of Delaware! Fantastic customer service and delivery service. I got a great deal and a better price than my local stores.
1 years ago
The guys at US Furniture Direct are amazing! From start to finish the process was so smooth. They answered every question, addressed every concern, and made me feel super comfortable in my decision. The delivery was earlier than I expected and they handled my new furniture with care. I’ll be recommending them to everyone I know! The prices and service is unmatched.
1 years ago
Very pleased with the stellar customer service, selection, and unbeatable prices! I am super satisfied with my purchase. This is my new furniture go-to!
1 years ago
Been trying to order off this website for weeks and no one there can help me… Place maybe a scam it’s not working on my phone or iPad or computer… Be careful here
1 years ago
We’ve been traveling around for some time to find furniture and we came across this store. This was our best experience in a furniture store, thus far. Welcoming, no hassle during our entire experience, and the furniture was top quality. The prices are unbeatable. Give this store a look when you have some time.
1 years ago
I highly recommend US Furniture Direct, not only for their competitive prices but also for the fantastic experience I had! Their very knowledgeable and friendly staff guided me through the selection process, helping me find the perfect items to match my style and budget. I'm extremely satisfied with my purchases and will definitely be returning for any future furniture needs.
1 years ago
I couldn’t be more pleased with my experience here. Their prices are amazing: I sat on a couch at Ashley and ordered it here for half the price. Their attitude here towards customers beats any other furniture store I’ve worked with in the past. Above all, customer service was next level. I talked to 2 representatives over the phone, as well as delivery crew, and every single person was friendly and respectful. I received the furniture very quickly, brand new perfect out of the box, and delivery team was super efficient/respectful. Couldn’t ask for a better experience.
1 years ago
What a wonderful experience finding a chair and ottoman that I had been searching for at a wonderful price. It came in quickly and Adam contacted me as soon as it was all in and agreed to hold it for me until I could make it to Fayetteville to pick it up. Everyone there was pleasant and helpful and I would definitely order from them again.
1 years ago
This is a cool furniture store! And I had an amazing service and fast delivery! Especially big Thanks to Mohaned! Highly recommended!!!
1 years ago
Chris delivered the furniture with such care and consideration. Love the furniture, will buy from them again. Sorry rooms to go, I'm shopping at this furniture store going forward.
1 years ago
Great experience working with Adam and delivery went smoothly! Would recommend anyone buying furniture through this place.
1 years ago
Very good customer care and really professional support in installation of my newly purchased bedroom set. Happy to recommend this company for anyone who need to buy furniture for their needs
1 years ago
Beautiful furniture. True savings with wholesale, factory direct pricing over retail. I could not be more pleased. Communication was excellent throughout process and delivery and setup were timely and professional. Do yourself a favor and patronize this local business!
1 years ago
Absolutely love my new sofa and Adam was a huge help!
1 years ago
We purchased an Ashley loveseat, which is beautiful! The purchase and delivery was very accommodating and professional. We saved a lot of money to top it off! We will purchase more from US Furniture Direct in the future, as our needs arrive. Thank you.......
1 years ago
The best prices I found, quick responses to questions, and great service! Adam was very helpful for me in placing and organizing the delivery of my order, and the delivery guys were very friendly, careful, and courteous. They shipped my large order all the way from NC to Beaufort, SC, which all worked well!
1 years ago
Super professional & prompt !
1 years ago
Great experience. On time delivery and furniture looks great.
1 years ago
Excellent service and support all around. Communication and support were as expected and appreciated the response times by all!
1 years ago
Thank you for this great love seat. I want to thank the young men for a great job.
1 years ago
I would highly recommend purchasing from this company the customer service was excellent. They stayed in contact with me the whole time until receiving my furniture. Also, the prices are extremely good.
1 years ago
We ordered a two piece reclining sofa. Waited a little bit longer than we thought was going to, but overall we were extremely pleased when it arrived. We did however find a staple that was close to poking through the fabric. I called to schedule someone to have a look at it. The guy who answered the phone said would call the repair company to reach out for an appointment but I never heard back from them. My husband fixed the problem so no harm no foul so I called to cancel any further action. I expressed our frustration and he handled it professionally. He was very kind and treated me with respect. We love our sofa and I would still recommend them to anyone looking for a great deal.! 😁👍
1 years ago
Just got my sofa set today and its beautiful! Very nice delivery and set up and even nicer sales man. I will definitely be ordering from them again! You have made a forever customer here! Great prices and ive checked online for Months,they out beat every site i compared them to. Can't wait to order my bedroom set now!
1 years ago
Nice couch set! Nice experience with texting the customer service rep Adam. My furniture came early. I’m very satisfied.
1 years ago
Awesome experience working with Adam. He was very knowledgeable and accommodating. Great customer service. Delivery also went very smooth. This is my 2nd purchase that included two items. Adam helped me through the process and to make a very informed decision. I never stepped foot in the store but totally relied on his expertise of his inventory and my needs. I recommend US Furniture Direct and Adam to anyone. I must also add that the delivery and setup guys are professional and very friendly.
1 years ago
We had a great experience, since day one. Adam met all of our expectations, understood what we wanted and managed to make it work and made us super happy! Delivery personal was very professional and really cautious when doing their job. I highly recommend this company, great customer service, great prices!!!!
1 years ago
US furniture direct and Adam were really helpful with making the whole order placement, delivery and setup of all items smoothly. I would recommend them!! 5 out of 5.
1 years ago
Great experience overall. Adam was super helpful. Delivery team handled delivery with care. Couldn’t be happier.
1 years ago
The absolute best prices and customer service!! 10/10 would recommend. Thank you for you alls help!
1 years ago
Company was very accommodating in delivering my new couch to me, setting it up and communicating. Happy with purchase and got the most fair price through them. Would highly recommend!
1 years ago
Customer service is top notch!
1 years ago
Mohannad helped me order a sectional at the lowest price in town. It was delivered in a timely manner and in great shape. Thank you!!
1 years ago
Adam is great to work with and his delivery team is kind and professional. He provides fantastic customer service and the best pricing around. I contacted other furniture stores for the same living room set prior to finding Furniture Direct, all stated 6 to 8 weeks for delivery. Adam delivered in 2 weeks!! Just purchased new home, we will definitely be ordering more soon for other rooms. Thanks Adam
1 years ago
Got information for me quickly and gave a fast delivery!
1 years ago
The furniture is great! Delivery was wonderful! We recommend Furniture Direct!
1 years ago
I came in with no appointment and Adam jumped right in and helped me find exactly what I wanted. Thank you, thank you, I would highly recommend 😀
1 years ago
Awesome experience. Very responsive on communication. Best prices around. Big thumbs up. Will buy from again!
1 years ago
Timely delivery, great service, and excellent quality of product for affordable prices.
1 years ago
Fantastic Experience from the ordering to the delivery. Great communication from Adam. Highly recommend!
1 years ago
US Furniture Direct it was a pleasure doing business with them they keep me updated on my purchase the delivery set up was easy and on schedule!!! Great service !!
1 years ago
Excellent quality furniture. Great price. Friendly and convenient servicebb
1 years ago
Fast delivery and wonderful service. Highly recommend!
2 years ago
Very professional and outstanding customer service. After I placed my order online, they called to confirm my order. Additionally, they were able to deliver sooner than expected and install was flawless!!! I would definitely recommend them for all of tour furniture needs.
2 years ago
Money saving for same products at the showrooms. Highly recommend
2 years ago
I had the pleasure of working with Adam who went above and beyond to make certain the purchase of a new bedroom suite went as smooth and seamlessly as possible. From our first conversation on the phone I knew I was talking to the right person. The delivery time and personnel who arrived to set everything up were super professional and polite. I WILL be buying again and have already informed multiple people of the service I recieved and reccomended them to shop here 1st! They are honest and genuine, and in my book integrity is a sign of true professionalism. Don't waste your time haggling elsewhere. I promise this is the place to go to, bottom line. Respectfully Dallas Peoples
2 years ago
Excellent place to get nice furniture... with great customer service
2 years ago
Purchased furniture on Wednesday and it was delivered on Friday of the same week. I'll definitely purchase frin Furniture Direct in the future.
2 years ago
I LOVE my furniture pieces. I’d been looking for months for just the right thing. Initially, I ordered the cocktail table from another company. I found the same piece for $230 less at FD. Thankfully, I was able to cancel the other order. I bought 2 end tables from FD, too. Adam was nice and super helpful. Every part of the purchase was great! I picked it up to save on shipping costs.
2 years ago
They delivered my furniture on time and the delivery guys were very professional and kind. I will be purchasing from them again. Thank you!
2 years ago
Entrega rápido eficiente buen precio lo recomiendo 👍 100%
2 years ago
I bought my new apartment furniture from them, the quality of the furniture is very good! in addition to the excellent staff, and fast shipping Very recommended 👍🏻
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