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Company reviews

Spoilt Rotten Beads

4.91 (305)
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Rupert Psmith

3 days ago

The service from this company is always excellent. Recently I mislaid a beading needle, so I bought some of the Tulip needles that they particularly recommend, and I am extremely happy with them. Many beading needles are rather flimsy, and so bendy that they can catch in things and make the beads jump off into oblivion; these, however, are much better quality - still flexible enough to thread into awkward places, but not so flexible that they're a nuisance. The only difficulty with them is that even for me they're a little hard to thread (and I normally have no trouble at all threading needles), because the eyes are so very small. The company also has an extraordinarily good selection of beads, jewellery findings, and so on; everything you need is in one place, so it is extremely convenient. I originally found them because I needed some beads for a piece of embroidery, but I like them so much that I've ended up becoming a serious beader!

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Yas Johnson

17 days ago

Lovely beeds and fast shipping!

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Karen Marie Stuart

1 months ago

Amazing range of beads, and incredible people who are helpful knowledgeable and kind. The big beady weekends are absolutely brilliant, with supurb tutors.

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Christine Priscilla Batey

Carlisle

1 months ago

Prompt service

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Lynn Hunter

Southport

1 months ago

I have been a Totally Spoilt member for a number of years and enjoyed all the perks. Excellent service and prompt despatch. Waiting to renew my membership in may this year.

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Kate Spencer

2 months ago

This is a fantastic shop, the selection of beads is second to none! Packing and delivery is super fast and the company is very green-focused which is a big bonus. Plastics are kept to a minimum where possible (or requested). I've made 2 big orders already and already planning my next. Highly recommend, so glad I found this shop!

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Sue Goodwin

2 months ago

Excellent service from you. I was missing 4 beads and they arrived promptly so I was able to finish my lovely bracelet. Love the kits and the you tube instructions are fab. Thank you.

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Katie Aldred

2 months ago

Great range of products with lots of new and lovely beading choices arriving regularly. The team are super helpful and the website is well designed and easy to navigate. I love being part of the Spoilt Rotten Club and making savings every time I buy!

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Alison Chisholm

2 months ago

I've been a customer of Spoilt Rotten Beads for years now. I've always been delighted by the quality products and excellent, efficient and very friendly service, and really appreciate the gift of free downloads. Thank you, all my SRB friends.

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Kirsty Ewart-Smith

2 months ago

Always the first place I go to for my jewellery making supplies. Love the kits!! Really great quality products across the range.

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David Greer

2 months ago

Customer service is great, efficient shipping and great products! I especially love the pearls I have gotten….they are gorgeous! I have learned a lot from their tutorials and the patterns they provide. Doing things I never thought I could do….thank you SRBeads!

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Dassy Obermeister

2 months ago

My favourite bead supplies shop. Spoilt Rotten beads. Excellent service. They even answer your email queries in a nice manner. Love the video tutorials. Wish I could visit the shop in person! A Great team and company. THANK YOU !!

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Hanna Stewart

2 months ago

Did not have enough beads for my project. Contacted Spoilt Rotten Beads. Got an answer within 24 hours. They will send missing beads. What more could you ask for. Products are great and easy to follow. Great Team.

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Anne Embery

2 months ago

.y orders have always arrived in good time and without damages. The beds themselves are fantastic, I just 'NEEDwish I had more money, space to buy more lol. I really struggle when I have to make a decision between which I 'NEED' more LOL, the kits are great too. It's good that you can buy the instructions on their own, and buy the beads I. Colours you want. If you have a query, they do answer in a timely manner.

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Kathleen Miles

2 months ago

Haven't shopped with you before but love what you have

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cherrese kingsley

3 months ago

Brilliant shop, lots of pretties to choose from, great prices and fast shipping, then factor in all the free tutorials to help inspire you, can't recommend them enough

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Paulina Hatch

3 months ago

Great selection of beads at competitive prices, with friendly team of experienced beaders, always happy to help 🙂 YouTube channel is a bonus, always handy to learn new techniques or to see step-by-step instructions, and of course, buy more beads! 🤗🤭 Well done, Juliet! x

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sheila munro

3 months ago

I phoned the company for advice and turns out I was speaking to the founder who really knows her stuff. She asked for a photo of what I was doing and just from that, she could advise what was suitable. She didn’t take advantage of my ignorance and add extras but only what I needed to finish my project. I’m really happy with their service and goods.

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Martika Beading

3 months ago

Spoilt Rotten Beads service is excellent. After you place your order, in few hours you get an email confirming your order and next day they already start packing it and ship soon after that. I have never experienced such quick service with any other bead company. I love it! 👍😊 Also, their products are high quality, they have a huge assortment of items, by color, by size, by finishing (matte, glossy, pearly, luster, etc.) and their packaging is superb!! And they have many good choices for shipping to UK even for free! I recommend the Spoilt Rotten Beads to everyone to try. .Marta C.

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Vicky Rushton

4 months ago

Brilliant shop and their you tube channel is a must. Questions are answered by people with the knowledge and experience you need in a niche market. I throughly recommended

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Cherlock McFly

5 months ago

Fantastic customer service!!! Lovely products, just as photographed and described.

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Faye Douglas

5 months ago

Love this website ❤️

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Kayleigh honour

6 months ago

Absolutely fantastic place for all beady needs, the value is excellent and the vast variety is so impressive they have all the needs covered from total beginner to expert and lots of patterns too also the customer service is fantastic always friendly kind and polite, and super helpful i Absolutely love spoilt rotten beads and I would absolutely highly recommend them to anyone weather just starting or experienced, as I cant fault them at all

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Sandy

6 months ago

I love to watch the videos and then try it myself. I think my favorite tutorial is the ring kit~Fake it til you make it~ When I order they get it to me pretty fast and I am very satisfied with this site. I’m trying to find the beading boards so when you read this maybe tell me where I can find it. I’m a member and get your videos automatically. Thank you for being there

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yogicaspi

7 months ago

Brilliant company to deal with, they really couldn't be more helpful! The Members' club is fantastic. I love the huge selection of beads & accessories. Happy days!

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Kayleigh Barnes

7 months ago

I ordered some waxed cord and some stone beads and am sooooo happy with the products! The selection available is great and delivery was quick. Will definitely be returning!

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Sebastian F.

7 months ago

Amazing quality beads, came super quick and are so gorgeous!

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Rebecca Dean (Becs)

7 months ago

Great bead shop with a massive range of beads and findings. Friendly helpful staff. The beady weekends they organise are brilliant. I highly recommend them.

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Nicola Dottine

7 months ago

My own experience of shopping with Spoilt Rotten beads is great. I've shopped with them several times and have no complaints whatsoever. The customer service is really good if you have questions. The beads and everything else is excellent quality. Also the shipping is really fast! I highly recommend them!

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Wislon

7 months ago

The staff at Spoilt Rotten are SO helpful and have settled my queries and sometimes frustrated enquiries; I am a very elderly beader and I thank them very much for being so quick and kind in their responses. Astrid Wilson.

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T Montague

7 months ago

For all professionals and crafters this shop is a must!!!! They carry beautiful quality beads and other products. Their customer service is outstanding, I had an issue with Royal Mail who tore open a package, Spoilt Rotten Beads rectified the issue promptly and their correspondence was very friendly. I highly recommend them as they care for their clients. Thank you Spoilt Rotten!

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Rebecca Johnson

8 months ago

I've placed many orders with Spoilt Rotten Beads now and I'm always really happy with the service. The kits are fab with clear instructions and beautiful designs. One happy beader here 😊

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Bev Southgate

8 months ago

Fantastic customer service and great beading products. A great place to shop either in person or online. Orders are delivered very quickly, the staff are knowledgeable and very helpful and the variety and quality of the beads etc. is very high. Cannot recommend this place enough.

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Charles Gosden

8 months ago

By far my favourite bead supplier. Always adding new products to their extensive range which is usually cheaper than other jewellery suppliers. They also have plenty of sales and special offers and their 'Totally Spoilt Membership' is well worth the very small fee, even if you're not a regular buyer. All the staff are fab and gorgeous and the service is excellent. In all the years I've been a customer I have never had a missing or damaged product. I purchase from a lot of companies, UK and abroad but Spoilt Rotten outshine them all. I am proud and privileged to be both rotten and spoilt!

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Jane Sefton

8 months ago

The staff are very helpful, patient and kind and guided me through a tricky order. I have always had excellent service from this company and have recommended them to my beadweaving students. The Totally Spoilt membership has been very worthwhile as well.

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Eva Jurczyszyn

9 months ago

Spoilt rotten beads has been really good. They are phenomenal. Excellent website and great service. I've thoroughly enjoyed being a member and their offers have been interesting and good. Thank you spoilt rotten beads.

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Leonard Morrison

9 months ago

My name is Not leonard Morrison but I seem to be using his Google thingy. Your beads are the loveliest cabuchons I have ever bought . I will be back !

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Kath Playford

10 months ago

Excellent service. Order placed yesterday afternoon and it has just been delivered Thank You.

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Ann Augur

10 months ago

My first order and I couldn't be happier. Ordering was very easy and the range of beads is amazing. Dispatch was speedy and well packaged and great communication from the "beady" team. Would not hesitate to order from Spoilt Rotten Beads again.

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Helen McKinnon

11 months ago

Excellent team who helped me in making repairs to a damaged beaded top. They identified a suitable replacement for lost beads and supplied them speedily. Such a good match in colour and lustre that only the most eagle-eyed would be able to notice!

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Corinne Richardson

1 years ago

SRB is a wonderful and friendly family run business. Their colour selection is up to date with loads of choice for your jewellery making needs. They have a great on line ordering system and make professional videos regularly which they post to their Youtube channel in order for you to make your choice as informed as possible and give you inspiring ideas. They hold friendly workshops with renowned tutors and offer free gifts for all attendees. If you should wish to visit the store so you can see what they offer give them a ring and they will be only too pleased to accommodate you. I have always found that they make that extra effort in order to make my choice of colour matching and bead sizing a successful one. They also have an outstanding facebook group you can join to interact with friendly like minded beaders.

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Rachel Cruise

1 years ago

Have always bought really beautiful beads here and got super help, inparticular in buying wholesale beads for a large project.

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Denise Wall

1 years ago

What a brilliant Company, nothing too much trouble, sent an email Saturday and received a reply, was not expecting such prompt service. Beads are beautiful and the service is second to non, would highly recommend jewellery makers to visit this Company. :-)

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Simone Micallef

1 years ago

Excellent service from Spoilt Rotten Beads....I was looking for something particular and Juliet was so helpful, replying to my email promptly and personally...Fast, seamless delivery of exactly what I was looking for....Very grateful to have had this excellent service. Highly recommend!

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heather reeve

1 years ago

Fantastic place! Amazing beading weekends, amazing support and tutorials, just overall amazing people! Always there to help and support if needed. Fantastic quick delivery!

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Karen Marie Stuart

1 years ago

Amazing range of beads, and incredible people who are helping knowledgeable and kind.

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Carol Stewart

1 years ago

My first trip to Spoilt Rotten to attend the Spring Fling beady weekend. Absolutely amazing, staff were so attentive, tutors were fab, fellow beaders as lovely and friendly as always. Could not find fault if I tried, and in the famous words of Arnie 'I'll be back' Thank you all so much

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Becky B

1 years ago

Fantastic, brilliant, superb

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Angela Bramwell

1 years ago

Another wonderful day beading at the Big Beady Weekend Spring Fling.

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melanie fisher

1 years ago

Great fun at spring bead fling!! Projects and shopping, good tutors and great hospitality

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Victoria Roberts

1 years ago

Spent a delightful weekend of jewellery making workshops at Spoilt Rotten Beads. Excellent tutors, company of other students, and the selection of beads & other jewellery making supplies available to buy are outstanding. Would recommend to beginners - advanced jewellery makers everywhere.

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Miriam Shimon

1 years ago

Wonderful store with great quality beads and artisan finds. An absolute gem of a store!!!! Lovely staff and atmosphere!!

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Libby Minoprio

1 years ago

Great selection of beads and the team are very helpful and quick to respond - highly recommend!

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Leda Dea

1 years ago

I came across Spoilt Rotten Beads recently, when after many years I started using beads again. I love their selection of beads, and different materials. I needed to ask a few questions and so I emailed them on a few occasions. Their response was very quick and extremely helpful. On all counts, shopping with them is a very pleasant and happy experience! Thank you so much!

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Trevor Birch

1 years ago

Hi, A massive huge thank you to Spoiletrotten Beads. I purchased some rare antique bear claw earrings for my partner, for Christmas. She saw a pair of these in an antique shop in Lyndhurst but we didn’t buy them. I tried to purchase these on the sly a couple of days later but they were sold. I remembered how much she loved them so I shopped early in February 2023 and purchased a pair from the USA and tucked them away in a drawer. To my horror when I got them out to wrap them up I found that one of the tube beads had been smashed. I spent a lot of time on google to see if I could buy a bead tube to replace the smashed one I found spoilt rotten beads and ordered some beads that seemed to be a good fit. Viv was absolutely brilliant and worked with me regarding a colour match for the smashed bead and getting the size correct, sending pictures the end result is the beads you have sent is absolutely perfect. Thank thank thank you for such a brilliant service. The colour match is absolutely perfect and they are now fixed and ready to wrap. Perfect service in every way. Thank you again.

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Jenny Xiaris Porter

1 years ago

Never been let down. High quality product. Quick delivery and amazing customer service. Could t recommend more

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Rachel Chitty

1 years ago

I order regularly from spoilt rotten. They have a wide range of materials, the website is easy to use, the prices and quality is great. What more could you ask for - oh yes great customer service

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Linda Holdstock

1 years ago

I ordering my beads after lunch one day and they were with me at around the same time the next day. Lovely beads and a very good service.

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Denise Carranza

1 years ago

Best to shop online and have them mail your order or you can go and pick up. This is set up as a bead warehouse vs retail shopping.

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Christine Howard

2 years ago

Great tutorials and customer service. There beads are extra special.

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Roslyn Pittoni

2 years ago

Wow, wow and wow. I bought the selection packs of sale beads. You usually get the dross of the company's leftovers. NOT HERE. TIP TOP QUALITY BEADS. Aren't they beautiful. I could not have chosen better if I tried. I can't wait to get making so I can buy some more. Excellent service and quick delivery. I will definitely be shopping again.

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Lynn Hunter

2 years ago

Spoilt Rotten Beads is the all round shop on line to go to. The tutorials and videos are really well presented and easy to follow. I have taken advantage of the free patterns and while there is no obligation to buy the beads for the patterns I don't fight the urge to buy more beads! There is a vast choice on their Web site and having become a member of Totally Spoilt Club I get 5% off everything I buy even sale items. If I lived near the actual shop in Cambridge I'd be flat broke. I live in the North West so that problem is avoided. I do buy from other bead sites but I always come back to Spoilt Rotten Beads.

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Mihai-Cristian Popa

3 years ago

Excellent customer service! Perfect quality of all the products! There was a delay with one of my orders because of the postal service but the lovely team sort it out for me! Totally recommended!! Thank you!

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Kay Jackson

3 years ago

I’ve just found this amazing company. The quality of the items is very good. They are quick to pick and pack your orders and I feel if I needed any help at all, they would be top of the list to ask. I love their tutorials too. Overall fantastic ⭐️ what more could we ask for? Thank you spoilt Rotten Beads 😊😊😊

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Gemma

3 years ago

I order online and I’ve always had a wonderful experience. Excellent products and so pretty. I hope to one day visit in person to the shop!

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Rosie

3 years ago

I ordered some seed beads, necklace chains, birthstone charms and heishi beads. I paid for second class but came a day after being put in the post. All of the products are great quality and exactly what I wanted. The company sent me an email to let me know when they received my order and when it had been put in the post. Overall, great service and products; I will be buying again!

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Jkp

3 years ago

Fantastic, great shop love everything I have purchased.

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Helen Cook

3 years ago

I’ve ordered a number of times from spoilt rotten beads. The service is always really fast, the beads and other items are always really good quality and well packaged.

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Lesley Rodon

3 years ago

1 item from my order was incorrect. I sent an email and it was rectified straight away. Very happy with the service from Spoilt Rotten they are always happy to help no matter what them problem is.

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Ruby Watson

3 years ago

Service was great and the availability of the beads was fantastic! The customer service is so professional and courteous! Replies to my emails was done so fast! Love Spoilt Rotten Beads 💜

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joannewton

3 years ago

A good range of high quality beads, lovely staff and outstanding customer service. What else do you need? PS If you do need more, the website is easy to use and they also offer good video tutorials and lots of free patterns.

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Chloe Bishop

4 years ago

Very quick deliveries, they always have what fireline i need available. And there very easy to get hold of if you need to ask a question. Thankyou ladies I love all my orders. There is such a good choice of two whole beads here aswell

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Wendy Reeve

4 years ago

I found this wonderful bead shop about 2 years ago the staff are so helpful and extremely knowledgable. All of the staff there are always so friendly they are happy for you to pop in just for chat. I have attended many classes and always have a terrific time whilst learning new skills. I do feel that the shop is my second home and all the staff are all my friends. Over the last few years I have met other customers and have become friends with them, we often meet up on various classes and enjoy a catch up over a class and a cuppa. All of the products that the shop sells are extremely good quality and very pretty. The shop has just introduced a loyallity scheme that is an amazing subscription as you can save a lot of money. The online ordering is excellent they will contact you either by email or phone in tthe unlikely event that there is an issue with an order you place. If there is an item that you require and that they do not stock they will try to get the item in for you. Overall this is the best beading supplier that i know of. A friendly knowledgable one stop beading shop you could ever need.

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Lisa Harris

4 years ago

Haven't been able to visit in person, but love all the online tutorials. Juliet is a great instructor and has helped me get through this past year of lockdown without losing my mind! Lots of great inspiration. Kudos to Juliet and everyone at Spoilt Rotten Beads!!

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maria yates

4 years ago

you can phone and get help if you need it. Absolutely lovely and knowledgeable ladies in the shop. .When you order on line if they dont have enough stock they phone you and talk your order over as they have done with me and send exactly what you need. They are my shop to go to.

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Charlotte Hodgson

4 years ago

I have been buying my beads and findings from SRB for about a year and a quarter now. Fabulous quality, speedy delivery and a customer service which is second to none. Juliet and the team and there for you from the smallest query to finding a particular colour of a bead! They are the best!

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Elizabeth Vandewalle

4 years ago

Thank you for your help and information re string pearls.

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Anarlia Lethe

4 years ago

I love spoilt rotten beads because they have great stuff and fair prices eey quick delivery and AWESOME tutorials.

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Jo Osborne

4 years ago

I’ve unfortunately only been able to visit the shop once but I had a ball, I buy all my goodies from there website and am a very happy club member. I can’t praise both the shop and all the staff enough. Excellent goods, excellent service and excellent staff, they are also very very knowledgable and helpful, only drawback is that they are not based nearer to Essex. Love you all, keep doing exactly what you’re doing.jo.x

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Liz Spooner

4 years ago

Love the selection and the free patterns. I am relatively new to beading but have built up quite a stack of beads thanks to your inspiration. Thanks for all your hard work.

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Karen Marie Stuart

4 years ago

Amazing knowledgeable service, fast turnaround on mail order with an exceptional range of high quality beads.

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Sherri Lynne M

4 years ago

Exemplary service, always friendly, wonderful tutorials and patterns and excellent array of beads and beading supplies! 💖 Definitely a 5 ⭐️ +++ business!

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Louise Bromfield

4 years ago

I love love love Spoilt Rotten Beads, they are so knowledgeable and have a fantastic range avaliable. I adore their bead soup and their selection of Puca and crystal is amazing.

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Linda Sandford

4 years ago

Brilliant store, brilliant tutorials, brilliant everything thank you xxx

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Joanna Hodges

4 years ago

Beautiful beads and always lots of inspiration. Quick delivery and brilliant customer service.

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Sally Taylor

4 years ago

Everytime I order from SRB, the service is way above excellent, the website is easy to use and the delivery is quick. I would highly recommend this shop to everyone.

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Miranda Martin

4 years ago

Love this Company I cannot rate them highly enough and I have been with them a few years and a member for 3, so what’s not to like. Good, quality stock, great ideas, perfect service and very friendly don’t think I have missed anything. Oh yes check them out.....for yourselves.

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Janice Rowlands

4 years ago

I've had great service today. One of my items was not available but I was contacted by phone and email with regard to an appropriate substitute. This a great website, large array of beads and very knowledgeable staff. I have always said I would move house to be closer.

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