Dave Cole

Referred by work due to a stiff knee and arthritic pain. The physio assessment, treatment and support has been second to none. Simply explained, understandable and careful to listen to my issues and concerns. I saw an improvement in a matter of weeks and am much more comfortable with my knee and what I need to do moving forward to continue to improve. A very happy customer.

Jack Carter-Swinburne

Good experience, friendly staff and quick treatment.

Phill Massey

Great physio, all staff really friendly and professional. Easy to book and manage appointments, and the physio team really helped with my issue with clear help, advice and follow up support. Highly recommend.

Jane Hopper

First appointment friendly staff. Emma explained everything and has given me exercises to follow. Will see her in three weeks hopefully my problem will have improved .

Rod Hall

Rob Henderson has been Super. Claire and Daniel on reception are really helpful.

Anne Leonard

Have been attending the Pilates classes for over a year now and have found them really helpful, kristi is encouraging and helpful in leading the class and gives different levels for most exercises. My core strength, balance and joint pain is significantly improved.

Ben Laws

Kind and friendly service. Used 3 times and all successful

Anthony Horsley

A big thank you to Anna Papadopoulos for my treatment and the girl working in reception who was lovely. They are both very professional and great at what they do. Emma has an outstanding knowledge of her profession, she answered all my questions and gave me some great advice going forward. I had 3 sessions of shock wave treatment for plantar fasciitis, which was painful but worth it. I definitely think it has speeded along my recovery. Altho I am not fully recovered it is starting to feel a lot better. The definitely recommend Physiotherapy Matters to my fellow runners. Once again a big thank you to Emma.

Diane Bliss

Physiotherapist was absolutely amazing what a lovely friendly guy!!

Geoff Miller

Great service E Miller

Gavin Parr

After suffering a cartilage tear in my knee Neeraj was very professional and thorough with his diagnosis and treatment. We decided after the knee had recovered sufficiently on a Ostenil injection which really has worked like a little minor miracle. Im back running and doing everything that 12 weeks ago I could only dream about. Can't thank all the staff at Physiotherapy Matters enough for everything they have done for me.

Anthony Prescott

Great treatment, helpful staff and plenty of practical advice to take away. Highly recommended.

Rudos

Very friendly and made a huge difference to my severe lower back pain after my first visit. Definitely recommend

Michael Stokle

Kristi was very thorough in her assessment of my issue providing a clear structured treatment plan going forward. Everyone very pleasant and professional throughout.

Gillian Lord

Excellent service from start to finish. Had a thorough assessment with Physiotherapist, who listened and understood my concerns. We agreed a treatment plan and a timescale for results. Overall very satisfied

David Wright

Absolutely fantastic service. Everyone including Danielle has done really well. Great service , so helpful

Senami M

I had an absolutely fantastic experience here. From booking an appointment for my strained back, to the lovely lady who manages the appointments, to my consultation with Rob. All in all, they were accommodating, professional and my back is on the mend! Would definitely recommend them!

Karen Newell

Was able to get an appointment quickly with Dr Neeraj for shoulder pain. Pleasant and efficient, quickly diagnosed potential issues and prepared recovery exercises and letter to GP for further tests.

Lynn Pattison

Really good service, knowledge of physio was very good. Rob gave clear guidance and support and worked on the area causing me issues. Found this session really helpful.

Jodie Rothwell

Recently attended a physio appointment at physiotherapy matters. Great service, and was seen to the same day when I made the appointment. Would recommend.

Khalid Malik

Very good service from Physiotherapy Matters. Kristi Bester is very knowledgable advising on full body strengthening and mobility. I would highly recommend the services of Physiotherapy Matters to anyone who has musculoskeletal issues.

alec stronach

Muriel seen physio and was given some exercises and has now progressed to new exercises

Saurabh Singhal

Consulted with Rob for shoulder pain. Excellent diagnosis and treatment!

Gabriel Cucato

Really good practice and outstanding service

Simon Hall

Got an appointment very quick and Friendly staff

anne baldwin

Following surgery on my shoulder resulting in residual pain I consulted Emma Papadopoulos. She was extremely patient and thorough in her examination and assessment of my problem. She reassured me and recommended a programme of physio. I was extremely impressed with Emma. She was very professional, experienced and I would have no hesitation in recommending her to friends and family

Darren Conroy

Very open honest and friendly practice, would highly recomend.

Tom Devlin

Booked in same day as I called for an appointment with Rob Henderson. Pleasant and efficient, quickly diagnosed knee issue and prepared recovery plan. Highly recommend! 18/11/2024 Saw Rob again for a different issue (ankle this time). Again, swift diagnosis and excellent advice for recovery plan. Excellent!

ShazN

Brilliant service and feeling so much better. Bethany has been great, easy to talk to and listened to, thank you. More time could be spent on deep tissue massage than talking & exercises though.

Martin Cleave

Booked an initial assessment for shoulder pain having never seen a physiotherapist before. Rob H was very thorough and diagnosed the problem, with some exercises to begin the recovery process. Great service.

Clare Newlands

Excellent service, advice & treatment. Premises clean and easy to reach on metro/bus. Would recommend

Daniel Williams

Great help with my knee and back

Sachin Khanna

I took my grandmother to see one of the therapists @ Physiotherapy matter. The physio was brilliant and very accommodating to me grandmothers needs. Her worsening neck and back pain was becoming debilitating and she was in chronic pain. She went in for her initial assessment and was given some treatment and exercises to do at home which have proven to be invaluable. I have booked her next appointment.

Usama Al-naimi

After a few months of strength deterioration and strange neural sensations in my forearms, Rob was quickly able to diagnose the underlying condition. With just a few simple exercises as part of a graded loading program, I have experienced steady improvement. I trust his expertise and value the clarity, patience and professionalism in his approach. Thank you!

Pratik Dhinoja

Excellent physio Dr. Neeraj with perfect technic and best outcome received. I had a severe check and back pain every morning since 6-7 months and after just couple of sessions the pain reduced drastically and after the full treatment of massage and exercises the pain has now completely disappeared. Truly blessed to have got this physio. Thank you so much. Recommending this always.

Gayle H

2 sessions with Robert and my ankle ligament issues have improved massively. I was recommended this practice and physio by a friend and I have found it really helpful. I will recommend to others.

Sarah Patrick

Amazing service from PML. Appointments are given quickly and always welcomed with a friends service. Receiving physiotherapy from Neeraj has been physically life changing where I thought I would have to live with pain I am now back to full mobility thanks to PML.

Michael Airey

Physiotherapy Matters gave me a same day appointment for my wife, who needed her bad back examined urgently. I was very grateful for them being able to see her so promptly.

Lee Kenneth Taylor

Had a professional service with Neeraj, helping me with a neck and back issue

Sue Finkill

Prompt service. Pleasant people. Excellent advice given.

Ann Forrest

Excellent treatment

robynne stenner

Called up and was able to get an appointment on the day over at team valley bwhich was fantastic. Saw the physio Rob Henderson who was friendly, professional and supportive. I injured my calf and have the great north run in a few weeks. He was able to provide assessment, exercises and massage to a calf strain which I had been struggling to walk with for a couple of weeks. The very next day my leg felt amazing! I got my exercises to take away a work on and am booked for a follow up assessment in a couple of weeks to check on recovery. Thank you team ‘Physiotherapy Matters’!!

David Rushworth

Great results with physio and deep massage

Mark

Fantastic personalised treatment plan. Bethany gave me the optimism that my problem can be sorted. Here’s hoping

Malcolm Scorer

Booked an appointment with Bethany for physio on my knee , i felt an improvement after my first session. Looking forward to my next appointment.

mostafa eladawy

Neeraj was easy and approachable, he did a detailed thorough examination and came up with a diagnosis and treatment plan

Leroy Edjah

Got a next day appointment booked with Rob, friendly and knowledgeable. Would highly recommend him.

Tom Hellawell

Got an appointment straight away. Excellent service and friendly staff and would recommend them to everyone.

Victoria Stapleton

I had treatment from Neeraj over the course of 3-4 months following a collision with a bus which injured my shoulder and hip. Neeraj was very professional and informative throughout the whole process and the treatment I received was very successful. I am no pain free and have a comprehensive guide of exercises to follow to maintain the strength in my shoulder and hip. Would definitely recommend

Mark Sproat

Professional and efficient service. I was seen earlier this week by Robert for a shoulder issue. He was very knowledgeable during the assement and prescribed a number of different exercises, which have been very effective.

Graeme Chater

First time using Physiotherapy Matters today & it couldn’t have gone better. Great service, expert professionals…feel great afterwards.

Michael Lewis

Brilliant shoulder very sore 3 sessions with Rob and much better ,highly recommended

Craig Bewley

Great service from start to finish. Was kept up to date with my injury progress and appointment reminders. Would highly recommended. Was able to return to work much sooner with their help.

Alexandra Yuill

Excellent! After two weeks of exercises I can now run again

Simon Watson

Neeraj is a legend and the best physio I've ever seen!

Scott Souley

Had my first session yesterday with Rob, Outstanding service very informative and professional Would recommend to anyone !!!!

Barry mcsherry

Neeraj has been a great physio for me, I’ve improved to almost 100% with my calf injury to the point where I have no pain and 90% range of movement back

Peter Bicchiri (Meskeske)

I had lower back pain for a couple of years, I tried everything imaginable physio, chiropractic, massages without improvements whatsoever! Today I am so pleased to say I am lower back pain FREE, after a few sessions of acupuncture!!! Thanks a lot Kirsti you put my life back on track, I feel reborn and now I can exercise and lay down without discomfort whatsoever. I’m impressively happy and now living life fully!

pat waugh

Great experience! Pleasant ambience and really helpful staff. Rob was approachable and incredibly helpful and really thorough in diagnosing my problem and starting me on treatment. I would highly recomnend.

Neil whitehead

Physiotherapy Matters have been outstanding in treating a back and shoulder issue. I have a lot of experience with injuries through sport and Rob has to be the best physio I have had the pleasure of meeting. A first class operator and I’d highly recommend

Nicola Wyatt

Convenient location. Helpful reception staff. Knowledgeable physio with honest assessment, expectation management and advice.

David Paterson

Been attending Kristi to sort out some lower back issues. She is easy to explain to and knows exactly where to go to with my issues. The improvement has been great. Still a bit to go but a lot better. Excellent and recommended.

Dominic Bridge

Friendly and knowledgable staff! Great injury prevention tips and a top sports massage. I've been struggling with injuries for a few years and after a few sessions I feel confident in my training again. highly recommend.

Rich Kirby

First class service by the superb physio Neeraj and his team.. I went in with a back issue which had got progressively worse, rendering me in constant agony whilst carrying out the simplest of tasks. As soon as I had my initial consultation, I felt immediately at ease and have seen consistent improvement after only 3 sessions to a condition that had persisted for 2 -3 months, many many thanks, would highly recommend .. Richard Kirby

Daniel Monk

Easy to make an appointment online, professional service, great advice. Sports massage certainly loosened up these tired legs, will keep me running for a while yet!! Thanks and I’ll be back

Utpal Kundu

Physiotherapist diagnosed the problem very nicely. Also gave a therapy which instantly relieved my shoulder pain.

Sally Sproat

Managed to get same day appointment which was really appreciated considering the pain in my back! Lovely service from Bethany, who was knowledgeable, friendly and professional.

Tony Richardson

Recently had shoulder pain which I hoped would just go away by itself. When I realised it wasn't getting better I booked in an initial consultation with Rob. He very quickly diagnosed a rotary cuff issue, gave me some exercises which would help ease the pain followed by fairly intense deep tissue shoulder work. Immediately started feeling better after the session. It's only been two weeks but the exercises have made a big improvement. Rob was very knowledgeable and put me at ease. I would highly recommend Physiotherapy Matters services, even if its just for an initial consultation, getting professional advice is the way to go.

Calvin Marsland

Rang at 3pm in the afternoon. Given an appointment within an hour. Great efficient and friendly service and felt better immediately with a structured plan in place. Much better value than other Gosforth based physios.

Rachel Edwards

Kind and considerate staff. Addressed problem swiftly whilst clearly explaining the issue. Would recommend this service to all.

Andrew Lawson

Amazing place. Diagnosis on first session and my mind was put at rest. Given hands on therapy which really helped (wow those muscles were tight!) and after actually doing my exercises 1 week later I was already on 1/4 of the painkkllers. Now I'm off them and back at the gym. 🙂

Peter Martin

Excellent clinic, very prompt appointments, good customer care, very accessible with great parking facilities. Couldn't recommend enough..

zoe robinson

Helpful and friendly physio appointment with good follow up and advice

Oliver Marston

Recently had an assessment and some treatment with Rob following prolonged pain in my shoulder. Following a quite lengthy assessment of my problem I received some hands on treatment which involved some fairly uncomfortable deep tissue massage to the problem area. Rob then gave me several exercises to do using a stretchy rubber band which were very useful. My main reason for a score of only four stars was that I thought it was quite expensive for quite a basic consultation and literally less than 10 minutes of actual physical treatment. I have spoken to several other Physio businesses and they offer free 30 minute consultations.

Alastair MacGregor

I had Rob have a look at my knees and he was super thorough and created a plan for both knees. Everyone was very helpful and really quick at sending out info.

Lynn Roxburgh

Great team at Gosforth who focus on the individual, to achieve a positive, active lifestyle and overcome the obstacles that we face through injury or age. Received successful shock wave therapy treatment with Neeraj for hip bursitis in 2019 that the NHS were unable to treat despite 2 years investigation. Recently returned for help with knee and hip issues. Feeling improvements already after 2 visits with Beth.

anna batchelor

Phone consultation and then a soon face to face appointment. Helpful exercise recommendations. 🤞helps my slow running to at least continue…and maybe get faster

James Miller

My first set of sessions and certainly not the last. Skillful, friendly, effective and informative…oh and my knee has improved beyond my hopes…superpowers certainly in the fingers of such a terrific physio 🤘🏽

Adrienne King

Great service, friendly professional staff.highly recommended

Anna Bean

Robert did my initial assessment today. He was very thorough and put me at ease throughout! We’ve made a plan and I’m feeling positive about going forwards with the process!

Jonny Langley

Excellent knowledge and care post ACL surgery. I would highly recommend physio matters and Niyyar to support anyone pre or post surgery. The service and reassurance offered was top class and has set me well on the road to recovery

Laura Frith

Amazing physios who have really helped with my back after having a slipped disc

Judith Carr

Very good physio treatment, thank you. Really thorough consultation and excellent follow up. Highly recommend.

Fury P

All the staff are knowledgeable and compassionate. I will come again. SS

Richard Nicholson

I cannot praise this business enough. I have seen Bethany two times now for help with arthritis pain in my knee. Each time she has been engaging, listened carefully and asked the right questions to get to the bottom of what was causing my pain and what I needed to do to. The service is a great mix of sound customer service and professional care.

kieren fitzharris

I seen Robert for the first time today, he was really good and professional.

Thomas Beau

Used this physio for my knee. Very reliable

Jack Stewart

Lovely staff. Great service.

Ciaran Bound

From an inception meeting with Kristi, she was able to pinpoint the cause of my tight hamstring and set the appropriate exercises. Great service and will 100% be returning.

Naiyeem Shahid

Went in with pain around shoulder. Robert was very good at diagnosing the issue. Soft tissue work given and rehab exercise. Highly recommend

Amy

I have found all the staff at Physiotherapy Matters fantastic. I came to the Gosforth clinic after fracturing my elbow and have been seeing Robert. He has been incredibly helpful in my recovery and having the exercises and diary emailed is great.

Caspar de Wesselow

A good experience with Neerah at Physio Matters who helped me to return to exercise post injury and gain confidence