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Company reviews

Fortuna Property Portfolio

4.77 (690)
What is Fortuna Property Portfolio?

We are Jakub and Elena and Fortuna Property Portfolio is our latest venture. We have a rich property background with a combined experience of over 30 years. Jakub comes from a hotel environment and Elena ran serviced apartments in Cheltenham 15 years ago. We met in London in 2010 and together set up a successful estate agency which grew to 2 offices and 12 staff and was sold in 2021. We both loved Cheltenham so much that we always have wanted to move up here and so we did in 2019 and the rest is history.

We share the same a passion which is to develop/ renovate and/ or completely transform a property. We enjoy every stage of the process and get most excited when a project comes near to the finishing line as we then we get to our favourite part which provide a great, personable and reliable customer service to all our tenants and guests.

We treat every guest exactly like we would want to be treated, with care, attention and always strive to provide a world class service. We hope to welcome you in one of our serviced apartments soon with assurance that you will be well looked after during your stay.

OUR APARTMENTS

We provide good quality, modern yet affordable serviced accommodation in key central locations across Cheltenham and Gloucester. All of our apartments have been carefully selected and tastefully furnished to provide that 'home away from home' feel, privacy and security whilst delivering outstanding value for money.

GOT ANY ANY QUESTION?

Call or WhatsApp us on +441242350880 or use the live chat facility on our website. Thank you.

Looking for customer experiences and reviews about Fortuna Property Portfolio?

See what their customers have to say about them.

Natasha Britton

1 days ago

Great stay, would definitely stay again

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Kathleen

2 days ago

Only came for the weekend to get some peace and quiet, and it was perfect! Everything was super comfy and clean. 10/10 would absolutely come back.

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Laura

2 days ago

Clear instructions to property and parking. Hosts were responsive and helpful throughout the stay

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Lucy Victoria

2 days ago

Very pleased with both the property and the helpful service from Fortuna Property. Very comfortable and everything we needed. Felt clean and has clearly been well managed. We will be back and using the house again! Thanks for a great stay!

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Tim

3 days ago

A great stay at Joseph’s place! Really good communication ahead of time and during the stay. A lot to do close to the place!!

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Amanda

3 days ago

Great location, very clean and everything the description offers

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Steven

5 days ago

Perfect property for our stay as we where working at the racecourse Property as described everything pristine and clean Host very helpful and responsive Would 💯 stay again if available when next in the area working

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Edward

6 days ago

Great stay, all as described. No issues. Many Thanks

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Dwayne

6 days ago

Brilliant stay whilst working in area 👍👍

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Kira

8 days ago

We had a lovely stay at this property. The terrace is a brilliant addition with views overlooking Cheltenham, something we will be returning for. The hosts were very helpful with instructions and supplied recommendations for local restaurants and bars.

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Connor

9 days ago

A beautiful place, very communicative hosts and the place had everything you could need. Immaculately clean and perfectly situated for Cheltenham’s bars and restaurants

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Suelem Borges da silva

14 days ago

I was recently in an apartment High street in Cheltenham. The staff were very helpful and the apartment was very clean and tidy. It was close to everything, the city centre was just a few meters away. I definitely recommend the apartments.from the Fortuna property

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BSW

15 days ago

All mod cons in the apartment, the Sun terrace a particular bonus. Very convenient part of town, in terms of distance to things, with amenities nearby. Any issues we had, Joseph the Property Manager was swift to sort out and professional in approach.

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Poliana

15 days ago

Tivemos ótima estadia! Muito próximo do centro, restaurantes e Pub! Respondia sempre com prontidão

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Erin

16 days ago

Great property, ideal location.

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Tom

17 days ago

We enjoyed our stay at Fortuna, it was a good location and the host was very attentive.

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Kelsey

17 days ago

We had a great stay while visiting family... everything was as described. Very comfortable stay.

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Vicky

17 days ago

Spotlessly clean, comfortable and well-equipped for a short stay. Highly recommend.

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Rachel

18 days ago

Lovely apartment, very central to town and local bars, cinema nearby too.

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Jemima

18 days ago

Everything was great, thank you

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Mark

18 days ago

Lovely stay, easy to access, lovely terrace to relax on, good location with everything in walking distance.

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Gia

21 days ago

The listing was fine. It was a converted garage, which meant that we felt somewhat exposed and could hear anyone pulling into the driveway. The checking process was uncomfortable to say the least. They required us to fill out additional Al information including scans of our IDs along with a deluge of messages with too much information that wasn’t properly organized. Also, virtually ever surface where one’s eye could rest had laminated signage with warning signs about charging an additional £500 for misuse of the toilet among other things. Overall, it was a very uncomfortable experience. I was really put off by the approach to communication and instruction. I rarely have these kinds of situations on this app, so I would suggest reconsidering this listing unfortunately.

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Suelem

23 days ago

I made a short trip and stayed at their apartment. We had a very nice welcome, everything was close by, we were just a few minutes walk from everything , we had all the support from the team responsible for the place. I had a great experience and I recommend the place

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Connor

23 days ago

Would recommend to anyone, beautiful place. Would definitely use again!

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Dan

23 days ago

Booked this property for my in-laws to attend my wedding and it was just what they needed, very well-located for the middle of Cheltenham with lots of facilities. Hosts were very responsive and supportive when needed.

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Maria

24 days ago

A very well managed property. They were so responsive and accommodating. Will book this property again in the future.

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Tim

26 days ago

A nice stay in a cosy property. Well equipped kitchen. Nice bathroom/shower. Very comfortable bed.

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Sowmya

1 months ago

Had an excellent stay and had a very responsive host. Beautiful property, kept very clean and in great condition, would highly recommend other guests to visit and stay :)

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Ella

1 months ago

Perfect for what we needed. Great location and good value for money ✨

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Mohammed

1 months ago

Nice property Very clean Only 1 problem which was the shampoo and shower gel was really small needed a few more lol

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Kyle

1 months ago

Host is very quick at responding to messages and helped us when we had a issue. Apartment is lovely and 100% recommended but just be aware the two back bedrooms overlook a big building site which can be quite noisy in the early mornings. Other than that I would definitely stay here again!

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Ade

1 months ago

I enjoyed my stay in your property. It was clean , nice and very homely. It was just what I needed. . I will surely come back. Thanks

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Lucy

1 months ago

Great location, superb for races and parking provided! Super helpful hosts. Only small challenge but this is due to festival, expensive for place but same across town

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Samuel James

1 months ago

Great place love it

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Conor

1 months ago

Great location . Very Central to city center.

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Matt

1 months ago

Helpful check in and super helpful getting parking pass. Good central location.

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Rob

1 months ago

Great stay, will be back again for sure

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Albert

1 months ago

Great place to stay if you're going to the races

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Tony

1 months ago

A decent stay despite a few issues locating the property due to two videos shared on one which was for another location.

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Maxine

1 months ago

The property was clean, well equipped and nicely presented. Communication was excellent and getting in to the property was very clear and straight forward. The location of the property is not in the nicest part of town, a little run down and a lot of rubbish on the street. The communal entrance hall was not very clean and the paintwork is scuffed and marked but that was only the communal areas and my only negative about our stay. The inside of the flat was very well presented, clear instructions for everything and it is about a 15 min walk to the centre of Cheltenham. The parking space was very welcome and the Wi-Fi was good with added bonus of a Netflix log in. All in all a great place to stay for a getaway in Cheltenham.

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Charlotte

1 months ago

Perfect place to stay for a few nights away! It has everything you need, in a great location at a great price. The host was very helpful and friendly - would recommend to anyone staying in the area!

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Nick

1 months ago

Great central location, easy check-in and everything you need at the property.

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Maria

1 months ago

Great communication Prompt replies Easy to follow instructions Lovely surprise when we arrived for being the first guests at the property Lovely and clean Will use again

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Rebecca

1 months ago

Had a brief and comfortable stay. Tesco just around the corner which was very convenient. Not too far to walk into town. Hosts very quick to help us with our questions.

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Jodie

1 months ago

The location was great and the apartment cosy.

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Paul

1 months ago

Great place, clean, tidy, well located. Fantastic value

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Shirley

1 months ago

Great place to stay, very clean and well equipped.

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Steven & Nicky

1 months ago

Lovely apartment. Modern, clean and tidy. Good location close to centre. Would recommend.

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Nathan

1 months ago

Clean and tidy place. Great location. Excellent communication from the host.

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greg burke

1 months ago

Perfect little apartment that has everything required for a perfect stay. Owners are very attentive and nothing is a bother. Nice area, nice place. Highly recommended

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Megan

1 months ago

Very responsibe lovely hosts. The place was clean and easy accessible. Definitely will use again

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Lauren

1 months ago

Best communication and information ever received on an Air BNB stay! All as described and made for a perfect weekend seeing friends and family! Plus catered for our baby son well! Thanks so much!

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Tianna

1 months ago

Amazing stay would love to stay again! Can’t reccomend enough

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Samantha

1 months ago

Unfortunately on the day I was due to check in there was an issue with plumbing on the original property I booked, fortuna called me to explain this and luckily they had an alternative property for me to stay in (that was actually an upgrade) this was all sorted without any additional expense or inconvenience to me. The new property was lovely and very homely, also as a solo female traveler I felt very safe and comfortable. I will definitely be booking with them again!

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Georgina

1 months ago

Lovely stay, exactly as pictured and described. Location was perfect for our needs, we nipped into Cardiff via the train for a Rugby match. Short walk from both station and the centre of Cheltenham for dinner. Hosts were fabulous and got in touch right away, when I had an issue with the gate code - turns out it was completely my own error but they were helpful, polite and understanding in the face of my own stupidity. Thank you once again ☺️

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Ollie

1 months ago

We were staying while working in town. It was an amazing property for us and we loved staying here. Hopefully will again in the future.

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Annaliza

2 months ago

We enjoyed our stay with Fortuna, the room was very clean and pleasant and the host Jakub was very friendly, responsive and helpful. We will definitely come back again as the service was excellent with Fortuna Property and we would like to thank you Jacub for the great service, many thanks!

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Katie

2 months ago

We really enjoyed our stay here, great little space that has everything you need and was nice and clean. The host is very helpful and responsive for any issues/questions. Perfect location as it’s not far from shops and city centre. Would definitely stay again, thank you!

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Matthew

2 months ago

The property was lovely, right in the centre of Cheltenham, with parking. Clean tidy and spacious - just want you want for a nice weekend break. Only slight oddity was that the "front" door (where the key box is) was straight into the master bedroom, not a big issue - we then only used the back door for access in and out of the property during our stay.

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Claire

2 months ago

I booked this quickly as needed a bolt hole for 2 nights for a bit of R&R. My bad as I didn’t check the location properly... It’s right on a main road - so the road kept me awake until 2am with loud revving of engines - maybe a boy racer spot?! The windows seemed to let in all the noise. Also the drains really stank so I couldn’t get that smell out of my nose! I think it came from the bathroom. I didn’t stay the 2nd night as didn’t want a repeat - and couldn’t put up with the smell either. Such a shame as it’s a nice flat otherwise. It had all I needed and the bed was comfortable (always important!). Curtains not blackout for those that need. I didn’t check there was a bath actually - I was disappointed there wasn’t one! Not important for some but a check for me for next Airbnb. Lots of lessons learned for me on this stay.

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Andrew Muk Hang

2 months ago

Clean and tidy studio with new modern renovation at a very affordable price. Quiet residential area. Not the shortest walk to town centre but only few minutes drive to there and a tesco superstore. Would recommend.

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Grace

2 months ago

Property was nice and clean with everything we needed

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Dale

2 months ago

Great flat help us rest from work. Loved it

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Wayne

2 months ago

Fantastic value for money.

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Lauren

2 months ago

Excellent stay

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Dale

2 months ago

Great property great location into town

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Benjamin

2 months ago

I had a great stay at this location. The flat was clean and had everything that was needed. The beds were large and comfortable. The location was just a few minutes walk into the town centre.

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Greg

2 months ago

We had a great stay at St Margaret's Place , asked for 2 singles and a double and it was all prepared very nicely for our stay. Visited Smokey Joes Comedy Huddle on Friday night which I would highly recommend and only 2 minutes from apartment. Very comfortable sofa and chairs and an excellent cooking and eating area in the kitchen, beds were comfortable with very nice linen. all facilities were there if you were staying longer than our 2 nights and I recommend this place highly! Thanks for having us we had a lovely stay in Cheltenham.

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Lola

2 months ago

Great stay for our electrician working in the area, thank you!

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Ian

2 months ago

Great stay well recommended

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Zara

2 months ago

A lovely little place in a great safe area. It was very clean and has everything needed

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Carla

3 months ago

I loved the accommodation and the location was great, and the host was exceptional in answering any questions. I will definitely be back.

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Cameron

3 months ago

I really comfortable stay! I definitely recommend staying here. It has everything you need in such a contained and cosy area. The hosts were extremely helpful and always responsive - the accommodation felt very secure too.

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Cristino

3 months ago

Enjoyed my stay. Place was very clean and all necessities provided. Close to local amenities.

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Ben

3 months ago

Good

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Alison

3 months ago

Wonderful stay as always, excellent communication.

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Carrie Sumner

3 months ago

A superb apartment, very clean, fully equipped and comfortable, I really enjoyed my stay. It's close to amenities and the town. I highly recommend this lovely place to stay. I will definitely return.

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Philip

3 months ago

Great value booking with everything needed for a couple of nights stay for work purposes, close enough to walk into town or montpellier and right on the honeybourne line walk/cycle which is handy

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James

3 months ago

Great value compact studio, very clean and tidy with great instructions on how to access and use. Would highly recommend!

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Carley

3 months ago

Great place to stay. Local links.

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Mujtaba

3 months ago

really loved the stay. will certainly come back.

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Anna

3 months ago

Very responsive host and great accommodation!

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Raoul

3 months ago

Thank you for accommodating us over New Year’s Eve. Clear communication before and check in and during stay including instruction videos. Spotless place. Kitchen appropriately equipped.

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Emily

3 months ago

Great place and location would stay again! Easy to find and super clear instructions from host! Thanks! Sofa bed in the living room quite uncomfortable, wouldn't have wanted to sleep on there but other than that great stay:)

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Sarra

3 months ago

Fantastic customer service

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Addy

3 months ago

The flat was very clean and looks like the photos. Big space for reasonable price, location is outside of the town and is about 30-40 min walk or 15 min bus. The area doesn’t have much in it, and it felt slightly unsafe (I wouldn’t stay there alone as a female) but was ok with my partner. The hallway smelled quite strongly and I just wouldn’t feel super comfortable on my own especially at night. But over all good value for money.

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Frances

3 months ago

Very modern interior. A homely feel to it. Spacious Draughty windows Noise from road and noisy neighbour above

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Dan

3 months ago

Very responsive and helpful with instructions when unsure on anything. Lovely and clean place, would definitely stay again. Only thing I was anticipating was a blanket on the sofa as shown in one of the pictures, but that’s just me being picky lol. Excellent stay!

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Mike

3 months ago

Op

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Boluwatife

3 months ago

Nice apartment

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Radhiyya

3 months ago

Very worth what I paid, the location was near the town centre so made it easy to travel around. The space was clean and comfortable. Definitely would rebook when I find myself in town again

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Ed & Sarah

3 months ago

Thanks for another great break

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Philippa

3 months ago

Overall the flat was fine, clean and comfortable. My only suggestion is better pillows, the ones provided were quite thin.

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Kirsthye

4 months ago

Recomendo a todos.

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Chrissie

4 months ago

Great stay, booked for my colleague, will use again.

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Andrew

4 months ago

Good two bed apartment. As described. Clean. Excellent comms from host. Good facilities. An older property - stairs a little steep, Parking is on a permit and if parking at a busy time can be a little difficult to get a nearby spot However I would recommend it

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Issy

4 months ago

Great stay, really good location Very stylish and modern decor The only thing was the fridge had quite a bad smell but I imagine that was due to a guest before us and won't be long term

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Fernando Sánchez Morillas

4 months ago

I highly recomend to stay at this property. We were very comfortable and the owners very polite and attentive

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