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Company reviews

Undervalue Appliances.ca

4.35 (167)
What is Undervalue Appliances.ca?

London Ontario's ONLINE appliance store, with the lowest prices guaranteed.

We sell used refurbished appliances. We price match and beat most retailers by 10%. Also, check out our promotions page for even bigger savings. Your order helps the environment via recycled appliance(s).

Review, share, or like us on Trustpilot, Trustmary, Google, Facebook, and our A+ rated Better Business Bureau page(s).

All appliances sold work great, and are tested by government-certified appliance technicians. We offer same-day, next-day, and within one week delivery (even free local delivery if spending over $699 pre-tax). Pickup available at the Hyde Park London distribution centre. We offer $19.95 basic hook and removal services. Free 60-day limited warranty. Extended warranty available.

For COOL appliances and COOLer prices visit now - www.undervalueappliances.ca

Looking for customer experiences and reviews about Undervalue Appliances.ca?

See what their customers have to say about them.

Cody Trotman

4 days ago

We always go back to undervalue appliances because they have the best quality used appliances at reasonable prices and the service is outstanding. We've purchased a laundry set and fridge for our rental apartments and a fridge for our house. Can't beat the quality for the cost and Andrew is always happy to help.

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Justin Best

London

4 days ago

Lowest prices in town and same day delivery :) Thank you UA.

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Cody Trotman

Watford

4 days ago

We always go back to undervalue appliances because they have the best quality used appliances at reasonable prices and the service is outstanding. We've purchased a laundry set and fridge for our rental apartments and a fridge for our house. Can't beat the quality for the cost and Andrew is always happy to help.

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MW

5 days ago

I ordered 3 appliances from Undervalue Appliances. The person I spoke to regarding questions with one of the orders, Andrew, was extremely helpful. There was a washer that was ordered that needed cleaning before use and this may have been an issue with the delivery company vs Undervalue Appliances. When I needed the timer checked on a washer, the technicians were quick to check it and make sure it was working properly. Overall, the service was good and I’d order again.

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Andres Gonzalez

London

5 days ago

Quick and worry free negotiation and set up of the appliances

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Elizabeth Fraser

6 days ago

Abrahim was awesome!

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Meryl Perry

Vanderhoof

7 days ago

My appliance took a while to get to my town but it arrived while and complete as was installed for me. I was able to ask staff when it would arrive and they were apologetic and helpful

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Jithin

London

7 days ago

Great customer support

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Maliesha

Montreal

7 days ago

Greay

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R Hansford

R R 3 Melbourne Ont

7 days ago

Friendly and helpful

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Daryl Little

CREDITON

7 days ago

Great price, quality appliances, easy to deal with

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Roger Bacon

ST. THOMAS

7 days ago

I was satisfied.

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Isaac Dare

13 days ago

Amazing after sales service. I called them about 14 months that I bought a Washing Machine and Dryer that I have not used. They walked me through getting both machine working...

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Paula Spears

14 days ago

Always great service, great product & prices. My go to when I need an appliance for my home or business.

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Paula Spears

London ON

14 days ago

Always great service, great product & prices. My go to when I need an appliance for my home or business.

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Kabiraj Khadka

18 days ago

Good price and great service.

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Bibodh Acharya

19 days ago

Great prices thank you and great appliance for what i am paying!

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gauri sanyasi

21 days ago

Awesome customer service!

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Luxury Moving

21 days ago

Amazing service and great appliance prices

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Mike

London

23 days ago

Great service!

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Norma Moore

23 days ago

The delivery guys were great but the service guy was kind of an ass.

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Norma

St. Thomas

23 days ago

The delivery guys were great but the service guy was kind of an ass.

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M K

25 days ago

I’ve bought many appliances from undervalued appliance. Never had an issue in 5 years. I bought a fridge 1 month ago and it stopped cooling. They sent a repair man and fixed it no charge. Would definitely recommend buying all appliances from here.

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Felicia

London

25 days ago

I couldn't be happier with the experience I had with UndervalueAppliances.ca. The website was easy to navigate, and I found exactly what I needed at a great price. The customer service was outstanding, and the delivery was prompt and hassle-free. The dishwasher works perfectly, and I am very satisfied with my purchase. Highly recommend!

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Manny

London

25 days ago

I’ve bought many appliances from undervalued appliance. Never had an issue in 5 years. I bought a fridge 1 month ago and it stopped cooling. They sent a repair man and fixed it no charge. Would definitely recommend buying all appliances from here.

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Brenda

St. Marys

25 days ago

Great service and delivery is quick.

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Mark Wilkins

Strathroy

26 days ago

Great service and very clean appliance.

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Boris Sutak

1 months ago

Update: had another purchase that turned into a repair! They saw that my dishwasher only needed a plumbing repair and refunded the money for the new unit. Highly recommended! They also stand by their products for reliability as they replaced a faulty unit in the past. I will be buying from here again.

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JDS Property Management London Ontario Corp.

1 months ago

Great customer service and appliances for a good price!

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1 months ago

So happy they now offer dishwasher installation for all my rental properties.

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Muriel Stilson

1 months ago

Very helpful and willing to negotiate a plan that worked out very well for us. Would recommend you give then a try.

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Julia Grover

1 months ago

I took advantage of their new dishwasher installation services, which were quick and professional.

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Amie Boudreau

1 months ago

As a landlord, I have had many instances where I was in need of replacing an appliance for a tenant. I decided to take a chance at finding a new business, as I have had poor experiences in the past. After much research online, a friend of mine informed me of a business he continues to use, Undervalue Appliances. Not only was Andrew receptive to emails, he was also empathetic to my situation. Conversing with him was facile, as he spoke to me with respect and took me step by step through the process. Andrew provided copious options; while keeping my budget, vision and desired details in mind. No false advertising schemes with Undervalue Appliances! Prices are fair, quality is unparalleled in comparison to other companies I have used in the past. I have yet to come across issues with any of my purchases. Undervalue Appliances is now- and forever will be, my go-to for appliance needs. Hassle-free, quality care, easy website navigation, thorough performance, budget friendly, and a business owner who provided gratifying work that in tern, shows his love for what he does! Thank you Andrew! Amie

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brandi millson

1 months ago

I highly recommend UndervalueAppliances.ca for anyone seeking high-quality used appliances, the staff are friendly & provided the best service. The website is very easy to navigate through.

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alexis vkm

1 months ago

I highly recommend this company for anyone looking for quality used appliances and outstanding service!

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Emma Mestdagh

1 months ago

I recently purchased a stove, and I couldn't be happier with my choice of going with Andrew! The cooking performance is outstanding and I’m happy with my purchase. Overall, this stove has exceeded my expectations, the delivery was fast and Andrew was super friendly. I highly recommend it to anyone looking for a reliable company to utilize Undervalue Appliances!!

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Paul Bettencourt Jr

1 months ago

The staff was friendly and provided detailed information about each appliance, making it easy to choose the right one. The prices were very reasonable, and the delivery was quick and hassle-free. I highly recommend this company for anyone looking for reliable used appliances at great prices!

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Bailey Nutter

1 months ago

I couldn't be happier with my experience with UndervalueAppliances.ca. The staff was incredibly knowledgeable and helped me find the perfect model for my needs. The delivery was prompt, and the installation team was professional and efficient.

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1 months ago

As a landlord, I have had many instances where I was in need to replace an appliance for a tenant. I decided to take a chance at finding a new business, as I have had poor experiences in the past. After much research online, a friend of mine informed me of a business he continues to use, Undervalue Appliances. Not only was Andrew receptive to emails, he was also empathetic to my situation. Conversing with him was facile, as he spoke to me with respect and took me step by step through the process. Andrew provided copious options; while keeping my budget, vision and desired details in mind. No false advertising schemes with undervalue Appliances! Prices are fair, quality is unparalleled in comparison to other companies I have used in the past. I have yet to come across issues with any of my purchases. Undervalue Appliances is now- and forever will be, my go-to for appliances needs. Hassle-free, quality care, easy website navigation, thorough performance, budget friendly, and a business owner who provided gratifying work that in tern, shows his love for what he does! Thank you Andrew! Amie

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Theresa S Allen

London

3 months ago

Great price, good and friendly service.

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Heather Sanderson

Newbury

4 months ago

Good product, good price, easy order and convenient delivery

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Staff Member at House

London

4 months ago

It’s easy!

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Brenda Bissonnette

St. Marys

4 months ago

Great prices and fast delivery

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Rachael Czech

Thorndale

4 months ago

good price, great appliance and fast service. I would recommend and will use again. Thanks

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Lori Ann Richards Kovac

London, Ontario

4 months ago

When I purchased a fridge from Undervalue, it did not work. They did everything to repair it, but when it turned out that it was an issue with the motherboard, which would take 6 - 8 weeks to replace, they fully replaced my fridge. There was never any hesitation to do the right thing.

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Steph M

5 months ago

I’ve used them 4 times now, about to be 5 and each time appliances are delivered quickly, professionally and as described. Highly recommend

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Kacper Brzozowski

7 months ago

As a landlord managing multiple rental properties, I exclusively rely on Undervalue Appliances for all my appliance needs. Andrew’s responsiveness to any inquiries is exceptional, providing quick and thorough answers that make my decision-making process effortless. The delivery service is impressively fast, ensuring my properties are equipped promptly. The deals offered are unbeatable, consistently saving me money without sacrificing quality. Coupled with their outstanding customer service, every transaction is seamless and worry-free. I wholeheartedly recommend Undervalue Appliances to anyone in need of top-quality appliances at great prices!

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Collin Shoreman

7 months ago

Excellent and quick service. Appliances work great!

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Chris Cameron

7 months ago

I purchased a fridge from Andrew last month and was very happy with the service and the product. Quick responses and always willing to answer any questions.

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Izzeddin Shaheen

7 months ago

Professional 👍👍👍

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Liam Sharp

7 months ago

10/10! Had a great time dealing with undervalue appliances, got everything I needed done fast and easy!

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Rachael Condon

7 months ago

Absolutely incredible service! Billy went above and beyond to help me out. All the top-load washing machines were sold out so he split up a set, helped me through some issues during the checkout process and, to top it off, had the washer delivered that same day at no additional cost. The machine so far seems to be in good shape as well! I would highly recommend Undervalue Appliances to anyone.

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Blanka McMillan

10 months ago

Buying from Undervalue Appliances.ca was a great experience! The prices were the lowest I could find. Their online ordering was easy and user-friendly. They are prompt with responding to any questions, did an excellent job removing the old appliance and installing the new ones! They were professional and cleaned up after themselves. The appliances have been working great! I would give them my highest recommendation!

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Ensuing

10 months ago

Made another purchase a few days ago sight unseen, A fridge in one of the rental units had a electrical system issue and Undervalue Appliances set me up with a replacement fridge a 24" stainless steel in a matter of days, with delivery and removal service getting what I need for my rental properties could be simpler. The delivery service called ahead and was on time and the delivery and removal happened with not so much as a bump let alone damage. When I spoke to the owner I said that as long as the prices & service is good he have a customer who will let other customer know that...

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Paula Mcleod

11 months ago

Quick and answered every email and question I had.

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Matt Laderoute

12 months ago

Very happy with the purchase process. Sure beats paying full price for box store options! This is my second purchase (dryer two years ago, still working great; washing machine this year, runs nice and smooth). Thank you!!

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Paula Spears

1 years ago

Great experience from the product, to the customer service & the delivery! Thank you Andrew

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Justin Darling

1 years ago

It seems as though they're looking for any reason at all to void their "warranty". After I had issues with a washer we purchased I reached out to inquire about solving the problem. The owner was disrespectful and condescending with his interactions. After the washer completely failed, we were told the warranty was voided because the washer was not "leveled". We reached out initially when we had problems with the washer shaking about when we did a first load. Initially, he mentioned that leveling the machine as a potential solution, as I made extremely micro adjustments to the legs of the washer and continued use as we were told (in a very condisending way) that would be the solution. The tub, inside the washer, came off it's brackets as the machine would continue to shake, even though it was "level". I further reached out again, met with more disrespect, the owner told me that the warranty is voided and his "generous" solution was to bring it back to him and he would charge me for the repair or could sell me another unit instead of just coming to fix the unit. If you're looking for a used appliance , I highly recommend purchasing from a private seller and NOT business as this is not a reputable business that stands behind their claims or the products that they sell and you're taking just as much of a shot in the dark of expecting what you buy to work for you and it's not worth the headache of working with this company.

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Birtha Wall

1 years ago

Fastest delivery and online ordering, I will definately be using again!

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Joe Aiello

1 years ago

It was a pleasure working with Andrew at Undervalue Appliances! He provides very professional and thoughtful service! Amazing!

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bn880

1 years ago

Tried to rip off my business by saying boards that were obviously good and were re-tested here were not working. Wanted the fixed boards + refund. Left 2 negative reviews for me like a spoiled child. No honour and no integrity.

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Lewis Carroll

1 years ago

Good deal on freezer that works well; however, was never mentioned in the description that the internal lights do not work due to a faulty door switch. Had to fix that myself. Delivery is fast and professional. Customer service is also quite responsive, but nowhere near a level of courtesy or friendliness you might come to expect. This can be backed up by many other reviews. Overall experience was OK. Would not use them again, nor would I recommend.

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Lesley Buchanan

1 years ago

Purchased a washer. We picked up within 30hrs. It had leak from inside on the first load. I contacted them and we had a new washer within 3hrs. Amazing responsive service. This is the second appliance I have purchased from them. I will purchase from them again.

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Holli “ToastySpice”

1 years ago

Amazing service. They helped me out so much very pleasant to deal with. My dryer is amazing. The delivery guys were so friendly and kind. Highly recommend 🙂

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Joseph Family

1 years ago

Great prices, great service, and fast delivery.

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Jeff Gardner

1 years ago

Andrew did a great job. I will definitely use him again when in need of appliances for my rental unit or home. He found me a nice used stove , and a new refrigerator with a small dent, at a great price . He flipped the door hinge for me and organized the drop off and pick up. A great help as I live out of town. Thanks Andrew and crew.-

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Kayla Gergely

1 years ago

Excellent customer service. A big thank you to Andrew for his above and beyond service.

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John Groeneweg

1 years ago

Used Undervalue many times for rental properties. Fair prices and saves me a ton of work!

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Alfred Hardy

1 years ago

“Wow, We are very impressed!” and “Wonderful Service” Thank you very much for your wonderful service, my refrigerator is exactly what we wanted. Delivered promptly by courteous people. We will definitely be using your services again. Keep up the good work.  Well done. Thank you both (Andrew and Billy) APPLIANCES ON LINE. Excellent service. We shall surely recommend you

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Sven Wolpert

1 years ago

We are happy with the washing machine we received from Undervalue Appliances, but we have a suggestion to improve the customer experience to five stars: We and I am sure many others in apartment buildings don't have dollies. Therefore it would really help if you could offer yours for a few minutes as part of the delivery service, so that we could bring the new appliance upstairs and bring the old unit back down. As much as we wish we had the brute strength to carry a washing machine in by ourselves, it just isn't realistic and it caused more stress than was necessary.

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Logan Gensens

1 years ago

On time and received free delivery which is super convenient for a washer/dryer. Appliance works great and received timely and effective service to get it delivered. Highly recommend.

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Kelly Bailey

1 years ago

professional and easy to use website that displays very well priced quality appliances. I utilized the easy pick up option as I needed a washing machine pronto for a large family. I found my experience excellent and fit my immediate needs perfectly. Very friendly and helpful staff who know their appliances...I highly recommend Undervalue Appliances.

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kurt merriman

2 years ago

I purchased a washing machine, fridge and dishwasher recently. Delivery was fast and staff were professional and careful. Lots of tight corners in my house and they didn't leave a mark. Minor issue with one of the appliances and Andrew responded immediately and sent a technician within 24 hours to fix the issue under warranty. Will definitely use again! Highly recommend!

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Krys Dlr

2 years ago

Extremely unprofessional and rude, I do not recommend Both the owner (Andrew) and Billy (sales manager) like to talk down to people like they are stupid. It is not unacceptable to ask to see a ‘used refurbished’ product before buying it considering the issues that some people have had in the reviews I have read. The contact address is Marconi Blvd which I’m told is all low income housing which is very suspicious. They also refused pay at pick up, I can’t understand how this company is still in business, their responses to people issues are just excuses. I will find products elsewhere with a company that is more professional in their handling of customers. I am thankful of their unprofessionalism and it saved me from the horrible experiences others have had

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Udone Effup

2 years ago

Would not recommend to nobody.

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Mandasa Developer

2 years ago

Fantastic service — friendly, helpful. I will continue to purchase refurbished appliances from here. Thanks for the continued great service

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Drop Tamang

2 years ago

Such a good service and helpful. I am happy I got my stuff from them. Good people with good appliances.

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Melynna Marie

2 years ago

Highly recommend this company! Undervalue Appliances always has the best items in stock for a great price! The team is so kind and extremely helpful!

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Limitless Evolution

2 years ago

Terrible experience and would not recommend. Purchased an appliance and had the worst time dealing with their customer service. Will save myself a huge headache and purchase elsewhere in the future.

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Colin Dambrauskas

2 years ago

Quick service, great response times, delivery as expected a few days later without problem. Thanks guys!

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Sophia Tang

2 years ago

Andrew the owner is professional, friendly and knowledgeable. He seems very honest and fair. Although we had a appliance hook up issue that was not resolved by the delivery company, still believe he was very fair and answered all of our questions and tried to help us. The price point is very good for appliances that are refurbished.

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Jasmine Long

2 years ago

A lot of great options to choose from, great customer service, good delivery company, the appliances I purchased were cleaned very well. I will definitely be recommending this company to friends and family!

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Angie Amos

2 years ago

I admire these people's work ethic!

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luxury moving

2 years ago

Best pricing and quality appliances

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Tynna Goodwin

2 years ago

Purchased a refurbished fridge Sept 7, 2022. Arrived very smelly with mold in the drawers and mold in the ice maker/water dispenser. The door handles wouldn’t reattach after bringing it in the house. Technician came out to fix the handles and clean the mold. Noticed a week ago that it was no longer cooling. Lost food. Contacted them and was told there’s only a 60 day warranty and contact the technical support. Emailed them and they said they haven’t done house calls since 2019 (weird.. since I had someone out in September) and wouldn’t be able to come and check the fridge, but that I could BUY A NEW ONE AT THEIR COST! Are you kidding me? I spent $1000 on a fridge less than 90 days ago. Why on earth would I buy a new one and why aren’t they doing ANYTHING about this. I’m less than 30 days out of the “60 day warranty”. Complete garbage. Will never recommend or purchase from this company again. Had a repair man out tonight that we found on our own. He could not believe that there was zero warranty on this and that we have had it less than 90 days. Fridge has a crack in the back and the drain is clogging which was causing massive ice build up.

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Courtney Van Breda

2 years ago

Purchased a refurbished dryer. Everything was clean and pickup was easy. The dryer works great and the online purchase process was a breeze. While I paid with a credit card, I like the option to pay via etransfer. Thanks!

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Janet Cullen

2 years ago

love my "new-to-me" fridge. It was so easy & the delivery guys we great.

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Kimilie Colati

2 years ago

I definitely don't recommend this company. The service is absolutely terrible.

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ThedudeWith Theguitar

2 years ago

i do not recommand this company at all.... worst service ever

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Jeff Scott

2 years ago

They stand by their products. Andrew will make sure everything is fair and working. Great to deal with.

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Ivan Shmahai

2 years ago

I like how the items are in stock, most stores have weeks long back orders.

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chris ravary

2 years ago

Dealt with them for a fridge yesterday and definitely recommend them. Great service

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Kerri Holmes

2 years ago

Purchased 4 appliances. Three were very good and worked very well. One dryer/washer combo leaked, but still works. Delivery Drivers were amazing.

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Boris Sutak

2 years ago

They stand by their products for reliability. I had one break down once and they immediately sent a tech to deal with it, will be buying from here again.

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Jim Brothers

2 years ago

Good service. On time delivery. Carful install too. All around good install I will use the again!

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