Making customer experience visible for everyone

The voice of real customers should be accessible to all, so that both businesses and customers can grow together.

Every customer has the right to:

Access unbiased, recent, and reliable information about a business
Trust that reviews are authentic and truthful
See genuine experiences and feedback from other customers
Share own experiences to help others make informed decisions

Every business has the right to:

Showcase their real state of customer experience
Learn from and correct failures
Be reviewed fairly
Use effective tools to improve customer experience continuously

Can businesses remove reviews?

Businesses cannot remove genuine reviews. They can request a review to be checked if it violates our terms of service (e.g. contains personal attacks or is clearly false). All requests are handled impartially.

Trustmary's commitment to fairness

Trustmary is an impartial service. We do not help businesses manipulate their reviews. Our goal is to provide reliable and transparent information about customer experiences.

Help Center Privacy policy Terms of service