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Company reviews

Bike Boom!

4.70 (79)
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Barry Jackson

16 days ago

Very friendly knowledgeable guys.. Very pleased with service and will definitely use this place again.

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Vladimir Vagner

28 days ago

Great value also very friendly place

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Andy Noon

1 months ago

Fantastic knowledgeable affordable and friendly service. A hidden Gem

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John Lester

1 months ago

Bought an item through the website, said it was in stock, got a confrontation email, then nothing. 41 days of total silence from these clowns and received no item that I payed for. Fortunately I purchased through PayPal so I had some degree of protection. Correspondence with the shop was via private email and PayPal so I had a record that I could pursue a refund with. Eventually managed to get a refund through PayPal. But to go 41 days with no response at all from this shop is ridiculous, not even a “sorry we messed up”. Does it even exist? I wouldn’t know, I’ve no evidence to show that it exists other than a flashy website that takes your money. Anyway I ain’t buying from these guys again.

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lucas

1 months ago

Makes things work at a decent pace

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Nick Sayers

2 months ago

Great bike workshop! Friendly, helpful service. New and used bicycles. Their bike part jumble sales in the summer are a nice place to meet local bike geeks.

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Catherine Haynes

2 months ago

Friendly and helpful service. Quick to help. Seek them out for your all your bike needs.

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Roberto

3 months ago

I did order on the 15th December some part for my bike, I still not yet received them. I did call the shop twice, and first time I was told the parts are on the way but I didn't receive them, I thought been Christmas could be Royal Mail having some problems. I call back for the second time after few weeks to see what's happened, I was told by the wer he was going to resend them, but again i never have received them. It is very strange after paying for the delivery I never got an email with the tracking number in both occasions or confirmation the parts were sent. Anyway very bad service.

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Becky Atkins

3 months ago

Very quick fix of a blown out tyre life saver to get me back to my kids. Thank you.

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tyler thompson

3 months ago

Staff are always lovely, would recommend every time

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Guy Mayo

4 months ago

Awesome bike thanks TR!!

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Paul Brand

4 months ago

What a fabulous place to get a bike. They couldn’t be more helpful and at amazing prices. My grandson will be over the moon when he sees the bike. Thanks a lot. Paul

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Mariana Souza

5 months ago

We bought a Christiania at Boom Bike that has made our life infinitely easier. Our three kids love riding in it and it’s quite effortless to cycle them around. It’s a full car replacement and we enjoy using it even in the winter. TJ has been very responsive and kind in the two services he’s done for us. Not to mention he sold it to us for the best price I found compared to other London shops that sale it too. We’re very happy with our Christiania and the service we’ve gotten.

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Joshua French

5 months ago

Fantastic service! My partner and I had our bikes attacked (punctured tyres etc.) and the team at Bike Boom kindly helped us out straightaway, back good as new with a really fair price. Highly recommended!

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LiLTrash

5 months ago

Thanks fof the free air

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Eva Poon

5 months ago

Great service! Went to Bike Boom after closing time and they opened up and helped me out with my tyre free of charge. Will definitely come back if I have any more bike issues.

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Tracy Harrision

5 months ago

Fantastic service thanks TR and team

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brian thomas

5 months ago

Following an accident all the local repair shops shook their heads Not boom bike. He fixed it as new!

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Hayley Exon

5 months ago

Excellent service from the guys at Bike Boom today

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Richard Green

6 months ago

Top notch bike service at a great price. Full service and fitted a couple of chunky parts, with a quick turnaround. Cheers TR 👍

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Tom McGowran

6 months ago

Great professional friendly service. My 20 year old bike now feels like new.

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Gemma Harding

6 months ago

Absolutely fantastic service! Thank you so much. 🤩

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Sam Nobes

6 months ago

Shopped here after finding it on google maps when looking for kids bikes. My 8 year old had outgrown his old bike and TR was really helpful in finding the right size and got a great second hand children’s bike that should last a couple years at least.. until his brother gets it! Great service and nice guy. Collected a few days later after a complimentary service.. recommend 👍🏼

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Tim Norman

6 months ago

Love Bike Boom! Got an excellent mountain bike for my son here -- super helpful and knowledgeable. Highly recommended.

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Andy Morris

7 months ago

Lovely place like a bike cave friendly environment

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Damian Medani

7 months ago

Lots of stock, wicked guys who know thier stuff, well priced and ideal location

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Ian Taylor

7 months ago

Lovely people building a cycling community.

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joseph pipe

7 months ago

Love this place! TR is so sincere and dedicated to the cycling community, it’s really inspiring 👍

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JC Rising

9 months ago

Took my bike here for repairs and new hydraulic brakes. TR did an incredible job. Insanely quick as well! Really nice guy and so knowledgeable. I would highly recommend as I have been to a few bike stores in brighton and this one is by far the best

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danny o'brien

9 months ago

Friendly people, and good service!! Was chuffed with my bike pannier rack and very reasonable prices for services 👍👍

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Billy bob

9 months ago

contacted TR with an issue with my gears. He responded saying bring it over and he will have a look. He kindly took the time to explain what the issue was and how to fix it. He then fixed the issue and I rode away happy. Great local bike shop

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naveen kumar

9 months ago

This man is a legend. I needed a screw for my old bike, and he sorted it with a big smile. He didn't even take money when I offered.

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Liz Gibbs

10 months ago

I am very happy with the service I received from Bike Boom! My bike was collected, serviced and returned to me promptly. Friendly service - thank you very much. Very happy to recommend.

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Julie Stokes

10 months ago

My experience over a few years now with Bike Boom has been great. They always spend time explaining what is needed and you have a real sense they will only fix what is necessary without add ons. If there is a small problem, they just helpfully sort it out for you. It's always friendly and personable and has a real community feel. As someone who isn't really confident with my bike, I used to dread taking it to be sorted but now it just feels like I'm going to see some friendly faces - all very relaxed. Cannot recommend highly enough!

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Sara Furse

11 months ago

My ebike sprang a puncture in the back wheel Thursday night. I contacted Bike Boom around 9pm and they responded straightaway saying they could fix it the next day. Fantastic service and very reasonable pricing. Thank you so much. Sara

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Sue Hill

11 months ago

I don’t think they deserve one star to be honest. I ordered a scooter wheel for my grandson, but never received it so I rang them and they said they would send a replacement out. I rang to say I hadn’t received the replacement and was told it had been sent out by Evri. I have asked for my money back in an email but they haven’t bothered to reply, i will not deal with this company again.

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Lilly

1 years ago

Bought a secondhand bike here :) It was fully serviced and a good price, thank you so much Matt for your advice and help! Really great shop, would recommend.

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Sam Brock

1 years ago

Have used Bike Boom twice now, for both a general service and replacing the chain on my bike. The chain was done for exactly when I needed it back for. Did a service in the last week or so and it's like a new bike! Even had to question the price when it was done as the value was unbelievable. Wouldn't go anywhere else now for anything remotely bike related.

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Mark Burchett

1 years ago

Always had a great service at Bike Boom! The team offer lots of help and advice to get you back on the trails asap!

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Luke Bushby

1 years ago

I called Bike Boom in a bit of a panic. I needed the freewheel off my bike. Despite needing to close up shop he stayed open a little longer and did the job for me. Great guy and I would definitely recommend them for their service. 😃

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Ben Coxeter

1 years ago

Local business that cares the guys at bike boom are knowledgeable, friendly and happy to help not like in some of the bigger shops who just want to take your money. Well worth a visit and maybe pick up a new bike whilst you’re there thanks bike boom

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Jordan William

1 years ago

Found the problem that needed fixing straight away and had me back on the road in no time. I would definitely come back here for a full service

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Geraldine O'Brien

1 years ago

I've taken my bike there twice and had great service. The first time was to have everything wrong put right after a high-flying pothole accident. Once fixed, my bike was like new and all for a very good price. I was also advised about CAMS if I needed any help claiming for my accident. Knowing my bike was 100% gave me great confidence to ride again. The second time my back wheel and gears weren't right, were adjusted in minutes and I was back riding with the bike feeling great again. Very happy with Bike Boom! and will go back again.

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Hatts Wright

1 years ago

Amazing place, helped me with my bike and made it run perfectly! Will definitely be taking my bike here in future. Thank you so much ☺️

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David Abramson

1 years ago

So happy to discover Bike Boom! TR did a great job fixing daughter’s bike - did not have to wait and best value we have found. Worth the journey from Hove to Southwick - free parking too. Looking forward to buying and selling a few bike bits at their monthly Sunday market ( first Sunday of the month I think).

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Alice

2 years ago

Can't recommend Bike Boom highly enough. TR was extremely helpful and knowledgeable and was quick in fixing our son's bike. Thank you again so much - hugely appreciated.

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Chris Winter

2 years ago

Very helpful, and super-quick turnaround on my brakes issue. Great value, great service.

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Paul Mulley

2 years ago

Always happy to help, well worth a visit.

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beings united

2 years ago

Took bike to get brakes fixed...told I might as well get 40 pound service...picked bike up, 84 pound charge. service 60 pounds and brakes tightened...nothing else, took bike back after 3 days back brake going... man said brake not meant to stop me! man condescending, since 'service' chain off twice. Love to be stitched up.

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Emma G

2 years ago

Really great service, incredibly friendly and knowledgeable. Real attention to detail and high level of professionalism. Would highly recommend.

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daniel titterton

2 years ago

Delighted - really great people who do a really great job.

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Tracey Hurran

3 years ago

TR gives great customer service, always friendly and helpful. We came across Bike Boom by accident as it's tucked away in Portslade. Well worth seeking place out. Nice variety of bikes. We bought folding electric E bikes which are great fun.

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Oska Sullivan

3 years ago

Took my wheel to get bearings replaced. Nine months later I got told they still hadn't Evan looked at them. Then they said we tightened the spokes, what??? Why??? I needed the bearings replaced then on top of that they couldn't find my wheel so I don't Evan know how it was stored or weather it is safe to ride, and if I crash because of wheel failure on these wheels I'm sueing bike boom. it was stored with the zip to the carbon wheel bag open. worst bike shop I've ever had the stress of dealing with and to make everything worse the owner was super rude made a comment about have you not got a phone, where have you been in prison. Don't deal with them it's really not worth it best bike shop is cycle wand in brighton tiny but kind caring considerate people. No apology just really rude and made me feel awful cos I ended up getting angry.

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Doodle Brighton

3 years ago

So glad I found this place tucked away in Portslade. Service was great, I had my bike and my son's bike serviced at a very reasonable price. Super-friendly staff too and their bike weekly bike rides for families are also great fun. A real asset too the local community, we need more like this. Thoroughly recommended👍

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Mark Elliott

3 years ago

Nice guy but leaves u waiting over a week from pick up date and claiming i didnt leave all bits and now missing parts for my wheel that still not built over a week later Well since i put this reviews which are true and it wasnt the 1st time he was alot late with my wheels also failed to correctly tune my gears blaming the jockey wheel.... Wrong they now run true with same jockey.... AND TO TOTALLY TOP IT OF HAS TODAY REFUSED TO GIVE ME BACK MY PARTS TILL I REMOVED MY ORIGINAL REVIEW PLEASE AVOID LATE WORK AND REFUSE TO RETURN WHAT IS RIGHTLY MINE

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Joshua Baxendale

3 years ago

Excellent service and knowledge. Great place to buy bikes!

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Bryan Kidd

3 years ago

Helpful, informative and fixed the problem with my bike perfectly. Recommend.

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Online distance learning Librarian Sarah Ison

3 years ago

I stopped by to pick up a second hand saddle on the BikeBoomBigBikeJumble sale!! ...It was really nice to meet the Bike Boom owner (and realise I used to work with his wife and we'd met before!), TR fitted the saddle for me and it's super comfy. It's so convenient having this bike repair store just a few minutes ride away from where we live, will definitely use for future servicing and when we need bits and pieces for the bikes in the family. Really glad to have found this place!

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No1Brightonian

3 years ago

Brilliant service! Sorted my headset on my cargo bike. Very pleased!

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Faye Shippam

3 years ago

Excellent knowledgeable service and a fair price! Thank you so much for looking after my bike!

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Myles Stevens

3 years ago

Nice independent bike shop with everything you need to keep you rolling... Some shinny new bikes, refurbished used bikes for those on a budget and plenty of accessories from the right brands. In house mechanic knew his stuff and the full rack of bikes ready for repair would suggest plenty trusted him with their pride and joy... Will definitely be back when I'm in the area.

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Patrick Woolgar

3 years ago

Best place for all your bike needs

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iain clark

3 years ago

Great service very helpful thanks AAAAA !!!!!

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P Bayley

4 years ago

Really helpful. Dropped everything to find replacement part for bike which meant I could get to work on time. Many thanks

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Showkath Miah

4 years ago

Bought bobbin bike for our daughter. Good service highly recommended.

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hannah milton

4 years ago

This is a great new business. Set up by Brighton & Hove locals , Really helpful and knowledgeable guys, totally sorted me out in supporting a clueless bike buying mum ! They have a great range of bikes including beautiful bobbin bikes at competitive prices. I will no doubt be coming back again when we need to upsize the kids bikes next. Get yourself down there you won’t be disappointed!

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Vanessa Ainsworth

4 years ago

Very helpful and friendly. They certainly know their stuff too. Will be coming back for all our bikes from now on. Thanks again!

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Kareen Jackson

4 years ago

Fantastic professional and friendly service at a very reasonable price too. I will definitely come again!

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Reveries Events

4 years ago

Amazing service.... friendly, professional and great value for money. We shall most defiantly be returning. Highly recommended!

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James Delaney

4 years ago

Friendly service and fixed my bike in no time. Thanks guys, will definitely return.

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Lizzie Neilson

4 years ago

Great service - would use again for sure

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Steve Thomson

4 years ago

Friendly and knowledgable. An excellent place to get a bike service. Warning: you may go there for a service but leave with a cargo bike

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Irv B

4 years ago

Great service from Bike Boom, really helpful and they know their stuff - whether you've got a top end carbon wonder bike or a lowly Sora steel workhorse. I now want a cargo bike too though...

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Allyson Waller

4 years ago

I had absolutely no idea what kind of bike to buy my son. Bike Boom were super helpful and gave brilliant advice. My son is extremely happy and comfortable on his bike. I am now very tempted to get a cargo bike for myself for Christmas.

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